Work From Home - Certified Medical Assistant

Bring your medical skills home — and make a real difference.

If you’re an experienced Medical Assistant with a calm voice, sharp attention to detail, and a passion for helping others, this is your chance to support the people who serve our country — right from your home office.

Join our remote team and help ensure disability exam documentation is accurate, complete, and compliant so Service Members and Veterans can receive the benefits and compensation they’ve earned.

The statements listed below are not intended to be all inclusive of the duties and responsibilities of the position. Based on leadership decisions and business needs, “all other duties as assigned” will be expected for each position.

What You’ll Do

You’ll play a key role in reviewing and processing exam documentation and supporting military communities through clear communication, strong organization, and excellent customer care.

In this role, you will:

• Work inside a proprietary electronic medical record (EMR) system to review and process patient health information
• Review exams, assessments, documentation, and test results for accuracy and completeness
• Conduct phone interviews with Service Members and Veterans to verify and corroborate information
• Produce a clear, thorough, and concise final documentation product
• Collaborate with providers, Veterans, and Service Members to ensure exams meet contract and regulatory requirements
• Complete system-generated tasks to process exam documentation efficiently
• Document test results and maintain accurate records
• Educate and support providers, Veterans, and Service Members on navigating medical history and paperwork related to disability claims
• Interface by phone (approx. 50%) and email to retrieve required Disability Benefits Questionnaire (DBQ) information
• Recognize urgent behavioral health concerns and initiate the high-risk intervention process when needed
• Stay current on contract requirements and apply guidelines with licensed support

Shifts Available (Choose Your Preference!)

• 8:00 AM – 5:00 PM CST (Mon–Fri)
  OR
• 10:00 AM – 7:00 PM CST (Mon–Fri)

Training

• 3 weeks of training
• Schedule: Mon–Fri, 8:00 AM – 5:00 PM CST

Compensation

• Pay is determined pursuant to the Service Contract Act (SCA)
• Most roles fall between $15.00 – $18.00/hr
• Compensation is non-negotiable

Start Date

📌 February 23rd

Why You’ll Love This Role

✔ Work from home
✔ Meaningful mission-driven work
✔ Support military communities directly
✔ Use your clinical knowledge + communication skills daily
✔ Make an impact with every call and every document you process

Ready to serve from home?

Apply today and become the calm, steady support that helps military families move forward with confidence.

Requirements

What You Need to Succeed (Required)

You’ll thrive in this role if you’re fast, focused, and confident working with medical documentation in a remote environment.

We’re looking for someone who has:

• Medical training/education in a related field (MA, LPN, EMT, Medic, Corpsman, HIT) or completion of:
  Anatomy & Physiology • Medical Terminology • Human Body Systems • Common Diseases
  (Equivalent education/experience or military experience accepted.)
  ⭐ Certified Medical Assistants strongly preferred
• 40 WPM typing speed
• Strong knowledge of healthcare documentation + terminology (medical, behavioral health, psychological)
• Excellent communication skills (especially professional phone presence)
• Ability to interpret exam notes, labs, and supporting medical records
• Experience using an Electronic Medical Record (EMR) system
• Comfortable with Microsoft Office (especially Word)
• Availability for one of these schedules:
  Mon–Fri 8:00 AM–5:00 PM CT OR 10:00 AM–7:00 PM CT
• A dedicated, distraction-free home workspace
• High-speed internet (cable or