Business Process Owner

Company Description

At Jack Link’s, we feed the journey. We take pride in rolling up our sleeves and getting things done together. Fueled by creativity, passion, and a commitment to doing things the right way, we tackle the hard stuff first and focus on real progress, bold moves, and no excuses. We create opportunities, celebrate wins, own our misses, and push forward as a team, knowing our strength comes from supporting one another and having fun along the way. We cultivate a workplace where passion meets purpose and our Team Members are inspired, recognized, and rewarded for their contributions. 

If you’re ready to make a difference and build something meaningful, we want you! 

Jack Link's Protein Snacks is a global leader in snacking and the No. 1 meat snack manufacturer worldwide. Headquartered in Minong, Wisconsin, Jack Link’s is strategically positioned with production, distribution, and support centers in key locations throughout North America, Brazil, Europe, and the Pacific Rim. This global network allows Jack Link's to deliver a wide variety of high-quality, great tasting protein snacks to consumers around the world. The company’s portfolio of brands includes Jack Link’s®, Lorissa’s Kitchen®, Wild River®, Golden Island®, Country Fresh Meats®, BiFi®, Peperami® , Mariani and Local Legends Meat Snacks.

Job Description

About the Role

The Business Process Owner (BPO) – Manufacturing is accountable for the end‑to‑end design, performance, and continuous improvement of core manufacturing business processes. This role ensures manufacturing processes are standardized, efficient, compliant, and properly supported by digital systems such as ERP, MES, CMMS, and related applications.

The BPO serves as the primary bridge between Manufacturing, Maintenance, Quality, Supply Chain, and IT, translating operational needs into system requirements while driving process discipline, adoption, and measurable business outcomes.

Key Responsibilities

Process Ownership & Governance

• Own and govern assigned manufacturing processes (e.g., production execution, materials management, maintenance workflows, quality reporting).
• Define process standards, policies, KPIs, and documentation across facilities.
• Ensure process alignment with safety, quality, regulatory, and food safety requirements.
• Act as final decision authority for process design, changes, and prioritization.

Digital Enablement & Systems

• Lead manufacturing process design and deployment within ERP, MES, CMMS, and related systems.
• Partners with IT to define requirements, test solutions, manage enhancements, and resolve issues.
• Ensure system configurations support standardized, scalable manufacturing operations.
• Drive adoption and proper usage of systems through training and change management.

Continuous Improvement

• Identify gaps, inefficiencies, and variation in manufacturing processes.
• Lead cross‑functional improvement initiatives using Lean, Six Sigma, or TPM principles.
• Measure process performance and deliver improvements in safety, quality, cost, delivery, and uptime.
• Support site rollouts, system upgrades, and transformation initiatives.

Cross‑Functional Leadership

• Serve as the primary manufacturing process expert and point of escalation.
• Collaborate with Operations, Maintenance, Quality, Engineering, Supply Chain, and Finance.
• Facilitate workshops, process reviews, and decision forums.
• Influence without direct authority to drive alignment and results.

Training, Documentation & Compliance

• Develop and maintain SOPs, work instructions, and process maps.
• Support audit readiness and compliance with internal controls and external regulations.
• Provide training and ongoing support to users across plants.

Qualifications

Required Qualifications

• Bachelor’s degree in engineering, Operations Management, Information Systems, or related field (or equivalent experience).
• Minimum of 5–8 years’ experience in manufacturing operations, process improvement, or manufacturing systems.
• Hands‑on experience with ERP (Preferably SAP S4) and/or MES systems in a manufacturing environment.
• Strong understanding of manufacturing workflows, data, and performance metrics.
• Proven ability to lead cross‑functional teams and manage change.
• Excellent communication, analytical, and problem‑solving skills.

Preferred Qualifications

• Food, CPG, or regulated manufacturing experience.
• Lean, Six Sigma, or TPM certification.
• Experience as a Process Owner o