Director, Epic Operational Readiness

Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect.

Whether virtual or on campus, Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.

Job Summary:

Responsible for overseeing the planning and execution of operational readiness leadership and change management initiatives as part of the Epic implementation. Works with external and internal partners to develop and roll out readiness roadmaps, tools, and processes. Ensures changes are implemented smoothly and successfully, and that all stakeholders are prepared, equipped, and ready to embrace and sustain changes. Leads members, oversees the super user program and ensure go-live readiness. Aligns overall program communications with Clinical Operational Readiness (CORe) and Access & Revenue Cycle Readiness (ARCR). Supervises and directs the activities of various levels of assigned personnel using both professional and supervisory discretion and independent judgment.

Job Requirements:

Education and Work Experience:

• Bachelor’s Degree or equivalent combination of education/related experience: Required
• Master's Degree: Preferred
• Seven years relevant experience: Preferred
• Five years leadership experience: Preferred
• Experience in healthcare operations, change management, Human Resources: Preferred

Essential Functions:

• Oversees operational readiness to ensure stakeholders are equipped to embrace, adopt, and fully utilize the new integrated applications. Defines expectations and accountability to ensure alignment with program leadership, governance, and other stakeholders.
• Works with internal and external groups to develop operational readiness roadmaps, strategies, and plans. Conducts readiness assessments and develops mitigation plans for risks identified.
• Conducts change impact assessments and periodic feedback surveys. Establishes metrics to monitor the effectiveness of change management activities and minimize operational disruptions.
• Works with leaders to ensure right end-user groups are involved in key activities. Engages with communications to develop plans to ensure stakeholders are informed, engaged, and supportive of program initiatives.
• Ability to travel to other business sites, as needed.
• Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 90 communities on the West Coast and Hawaii with over 400 sites of care, including 26 acute care facilities, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of 37,000 includes employees, physicians and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.