Senior Workday Analyst

Location: Remote-US (Eastern or Central time zone preferred)

Reports to: Manager, HR Systems

About AlphaSense: 

AlphaSense is a market intelligence platform used by the world's leading companies and financial institutions. Since 2011, our AI-based technology has helped professionals make smarter business decisions by delivering insights from an extensive universe of public and private content—including company filings, event transcripts, news, trade journals, and equity research. Our platform is trusted by over 3,500 enterprise customers, including a majority of the S&P 500. Headquartered in New York City, AlphaSense employs over 1,000 people across offices in the U.S., U.K., Finland, and India. For more information, please visit www.alpha-sense.com.

About the Team:

The Global People Team is made up of people professionals with a diverse range of expertise, including talent, people relations, performance achievement, and systems and analytics, amongst others. In 2023 we are focused on building robust people systems and processes which enable us to develop and scale our culture to deliver our strategic priorities and support exceptional performance across all global teams. We are looking for leaders and professionals to join our team who are committed to learning and growing themselves while creatively delivering solutions that have a measurable impact on employee experience. 

About the Role: 

AlphaSense is looking for a Senior Workday Analyst to join our People Systems team. The Senior Workday Analyst will be established as a Workday super-user providing day-to-day user support and troubleshooting of system issues in production. This position will dedicate 60% of their time to Workday production support in business processes and data management and 40% to support special projects and cross-functional initiatives as needed.

What You’ll Do: 

• Act as the primary contact for daily technical and operational support related to Workday HCM. Assist with all system queries and issue resolution.
• Proficient in Workday configuration, including the ability to set up business processes, security roles, and data integrations. Knowledge of report writing, calculated fields, EIBs, and Workday Studio is also expected.
• Possess a functional understanding of HR and business processes along with the ability to translate business requirements into effective Workday configurations and solutions. 
• Proficiency in HR best practices and compliance regulations is a must
• Provide subject matter expertise and guidance to HRIS team members and end-users on Workday best practices and system usage.
• Conduct regular audits of data and processes to ensure accuracy and compliance with policies and regulations.
• Manage and maintain supporting documentation, including operational guides and FAQs
• Assist with regression testing, controls, and documentation for new functionality and configuration changes
• Stay updated on Workday releases and new features, recommending and implementing improvements to maximize system capabilities
• Assist with testing and implementation of file feeds and interfaces for any add-on technology to our HRIS as needed

Who You Are:

• At least 3-5 years of HRIS/Workday HCM system experience. Workday experience required.
• Proficiency in Workday HCM, with knowledge of Workday Pro as a bonus
• Strong understanding of Workday system design, configuration, and administration
• Highly organized with the ability to multi-task and prioritize effectively while demonstrating a sense of urgency
• Proficient in Microsoft Office, especially Excel
• Willingness and ability to quickly learn and adapt to new technologies, features, and functionalities within the evolving Workday platform
• Strong analytical and problem-solving skills with the ability to organize and analyze data
• Excellent communication, interpersonal and relationship-building skills and the ability to explain complex technical solutions to a non-technical audience
• Ability to learn technology quickly through both instruction and self-training/research, investigation of complex issues, and lifecycle testing
• Ability to collaborate effectively with cross-functional teams, including HR, Finance, IT, and external partners. Strong interpersonal skills and the ability to build relationships are important for successful teamwork

AlphaSense is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opp