Analyst, Operations

Job Overview:

The Account Transfers Department facilitates movement of cash and securities into and out of LPL client accounts. As a Transfers Analyst, you will play a direct role in helping our advisors execute financial plans for their clients by reviewing processing workflows, controls, and systems to ensure orderly transactional flow. You will also have an opportunity to help shape the process, create efficiencies, and eliminate waste through our best-in-class continuous improvement framework. An ideal candidate will have a strong background in brokerage/financial industry, familiarity with ACATs and Non-ACATs, and a strong background in Lean Management System strategies.

Responsibilities:

• Leverage technology to automate manual work and simplify processes where feasible to create a highly scalable, flexible, and efficient infrastructure.
• Regularly contribute to root cause problem solving sessions to continuously improve the Transfer process.
• Create trend reporting to ensure the department is operating as intended and identify variances immediately to address any issues.
• Share pain points with leadership and business partners to find solutions and pursue process improvements.
• Working with staff within STO departmental units to identify and understand all automated processes, reports and controls to be able to test them regularly to ensure they operate effectively.
• Assisting with service on escalated issues, and other complex activities that impact the Advisor experience.
• Review processes and procedures to identify areas of improvement to mitigate risk, increase efficiency and ensure consistency.
• Support execution of projects and initiatives that support LPL’s priorities. This includes assisting with requirements, scripts, and UAT testing.
• Act as a resource to the department and be able to apply complex knowledge of the overall transfer process for inquiries received from internal and external customers and vendors about the overall transfer process.
• Leverage Lean Management/Six Sigma strategies and tools to enhance workflows and unlock additional opportunities to increase scalability

What are we looking for?

We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement.

Requirements:

• 3 + years experience in Brokerage Operations, specifically Account Transfers/ACATs

Core Competencies:

• Ability to analyze information and strong reporting skills.
• Effective and proactive communicator with strong written and verbal communication skills in dealing with clients, stakeholders, and different levels of management.
• Strong ability to multi-task various functions and assignments with competing priorities, changing demands, and tight deadlines.
• Ability to develop positive working relationships and works well in a team setting.

Preferences:

• Proficiency in Alteryx and Microsoft applications (Excel, Access, etc)
• Experience with implementation and adherence of Lean Management principles.
• Experience with Brokerage Clearing Platforms; BetaNXT; FISPhase3; Broadridge
• SIE or Series 7 preferred
• Effective Oral/Written Communication, Adaptability, Initiative, Decision Making, Customer Service, Passion for Results, ability to operate with minimal to no supervision.

Why LPL?

At LPL, we believe that objective financial guidance is a fundamental need for everyone. As the nation’s leading independent broker-dealer, we offer an integrated platform of proprietary technology, brokerage, and investment advisor services. We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.

We are one team on one mission. We take care of our advisors, so they can take care of their clients.

Because our company is not too big and not too small, you can seize the opportunity to make a real impact. We are committed to supporting workplace equality, and we embrace the different perspectives and backgrounds of our employees. We also care for our communities, and we encourage our employees to do the same. This creates an environment in which you can do your best work.

Want