Outpatient Clerk/Tech - Breast Center

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Outpatient Clerk/Tech - Breast Center

                        

Location

Akron

                    

Facility

Akron General Medical Center

                     

Department

The Breast Center-Cleveland Clinic Akron General

                      

Job Code

AK9920

                     

Shift

Days

                       

Schedule

8:00am-4:30pm

                       

Job Summary

USW Bidding Period: 10/2/2025 - 10/6/2025

                         

Job Details

USW Bidding Period: 10/2/2025 - 10/6/2025

Join Cleveland Clinic Akron General where we have been providing world-class care to the community for over 100 years. At Akron General, you will work and learn from some of the best caregivers, provide and receive multitudes of support and appreciation, and create the steppingstones toward a rewarding career with one of the world's most respected healthcare organizations. We strive for patient-centered care and comfort, and we are committed to serving the community and treating our patients as family.    

 

Akron General’s Reflections Breast Health Center provides rapid diagnosis for women with breast problems, such as palpable lumps, nipple discharge, pain and abnormal findings on digital or 3D screening mammograms. Outpatient Clerks/Techs aid in the delivery of patient care, perform various clerical activities and assist with patient processing. Caregivers in this role are known for their ability to anticipate and meet the  

needs of patients and visitors coming to Akron General.  

 

A caregiver in this position works days from 8:00AM – 4:30PM.  

 

A caregiver who excels in this role will:  

• Perform routine clerk duties such as assisting with registering patients, addressing patient concerns and coordinating the daily appointment schedule. 

• Collect information from patients, process insurance claims and audit collections. 

• Receive incoming calls to the department and assist or direct callers to the appropriate personnel.  

• Handle phone calls to and from physician's offices and departments regarding patient information. 

• Receive and/or collect a variety of biological specimens, including verification of demographics and test information, identification of samples requested and specimen type. 

• Obtain completed lab, x-ray, EKG and H&P information under the correct patient account number and place in patient chart. 

• Obtain blood specimens by various venipuncture and micro collection techniques. 

• Perform vital signs, EKGs and patient preparation. 

• Transmit, complete order entry and obtain EKG tracings.  

• Initiate and prepare patient charges or credits through the hospital information system. 

• Ensure effective, efficient and timely patient flow by adequate patient chart completion, maintain accurate cross reference files for patient orders, and fax test results to physician offices. 

• Prepare and complete charts w