Cloud Incident Response Specialist

Global Risk and Security (GR&S) at Vanguard enables business strategy, protects client and Vanguard interests (e.g., assets and data), and stewards a strong risk culture. Our teams leverage enterprise-wide insights, deep expertise, and trusted advice so that across Vanguard leaders and crew drive faster, stronger, risk-informed decisions.

Within GR&S, the Enterprise Security and Fraud (ES&F) sub-division is responsible for the  global protection of Vanguard crew, property, data, and client assets. We are the trusted advisors that protect the pride of Vanguard with state-of-the-art security and fraud capabilities. We are a world-class destination of highly-engaged, passionate, and diverse talent expected to continuously learn and develop in an ever-changing security landscape.

In this role, you will:

• Lead the incident response team in addressing and managing the aftermath of a security breach or attack. Manage the resolution of the most complex security related issues elevated from staff and clients.

• Consult on the development of multi-year incident action plans and lead the implementation. Ensure the delivery of solutions in a timely manner.

• Review and oversee incident requests, priorities, escalation, and resolution activities. Work to ensure a balance between operational and information security needs. Identify computer security requirements for new systems and/or processes under development.

• Monitor and improve the documentation and reporting processes for incident status and results. Identify opportunities to improve the efficiency and effectiveness of processes and procedures.

• Partner with stakeholders across the enterprise to identify and analyze vulnerabilities. Consult on incident management and mitigation.

• Represent the department in meetings with leadership and audit team. Apply results of audits and determine resolution strategy.

• Train and coach junior staff on incident response procedures and serve as an escalation point for inquiries and issues.

• Participate in special projects and performother duties as assigned.

• Demonstrate excellent communication skills, written and verbal.

What it takes:

• Has expert level cloud Incident Response experience and strong knowledge of common cloud architectures, and security principles. (ex. any AWS, GCP, Azure, Oracle)

• Minimum of five years related work experience, with at least three years of information technology or security experience.

• Undergraduate degree in Computer Science or information technology-related field or equivalent combination of training and experience required. Graduate degree preferred.

• CISSP preferred.

Special Factors

Sponsorship

Vanguard is offering visa sponsorship for this position.

About Vanguard

We are Vanguard. Together, we’re changing the way the world invests.

For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let’s make it count.

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.