CooperFit Manager

Description

The CooperFit Manager oversees daily operations of the CooperFit testing center while promoting and selling fitness testing services to healthcare providers, corporate wellness programs, and community outreach initiatives. This role requires a blend of operations management, sales, and client support, along with a strong understanding of exercise physiology and Cooper Aerobics' cardiovascular fitness testing protocols. 

Hours: Monday through Friday, 8:00 a.m. – 5:00 p.m. or as needed to fulfill job responsibilities

About Cooper Aerobics

Cooper Aerobics has been helping improve the quality and quantity of millions of lives through prevention since 1970. We inspire individuals to make good health a habit to live longer, healthier and more productive lives through our products and services. 

• Cooper Clinic’s comprehensive physical exam gives patients an in-depth picture of their health and an action plan to improve it.
• Cooper Fitness Center is the fitness center of choice for members that belong to a healthy-living community, not just a gym.
• Cooper Spa helps bring life back in balance through relaxation and renewal services.
• Cooper Hotel & Conference Center provides guests easy access to all that Cooper Aerobics has to offer.
• Cooper Complete is a pure, potent vitamin and supplement line scientifically proven to improve well-being.
• Cooper Wellness Strategies takes the Cooper philosophies for individuals and transforms them to improve the physical and fiscal health of a company and its workforce.

Get Cooperized™

Supervisory Responsibilities:

This role has no supervisory responsibilities. 

Essential Duties and Responsibilities

Management:

• Establish and evaluate performance to short-term and long-term business plans.
• Oversee quality control/quality assurance on all work performed.
• Build, maintain, and communicate CooperFit ongoing implementation plans and track the deliverables, milestones, risks, and dependencies.
• Build strong relationships with clients and provide account management as appropriate.
• Manage vendor and contractor relationships. 

Business Development:

• Work with Cooper leadership to establish test volumes and sales goals.      
• Generate new business revenue by presenting and selling CooperFit to potential clients.
• Perform inbound/outbound sales calls and follow-up.
• Ensure that all stakeholders are fully engaged and up to date with key business development activities and maintain an accurate and timely pipeline of activities.

Marketing:

• Work with Cooper Leadership and Marketing team to create strategic and actionable marketing plans.

Finance and Accounting:

• Assist with preparation of annual budgets.
• Perform monthly financial responsibilities (e.g., invoicing, AR/AP, etc.)
• Review of monthly financial reports.

IT and Technical:

• Ensure proper operation of the CooperFit platform.
• Serve as primary contact to third-party program developers and IT vendors.
• Source IT support and repair services.
• Review patient data and produce utilization and outcomes reports.

Customer Service:

• Serve as primary contact for clients related to CooperFit program and services.
• Maintain contact with clients before, during, and after services.
• Manage client service and escalation issues.

Other:

Other duties as designated by Cooper Management 

Requirements

The ideal Group Exercise Director candidate should possess:

• Bachelor’s Degree in a health- or exercise science-related field 

CORE Competencies:

• Polished professional presence.
• Strong focus on a results-oriented approach
• Excellent communication and presentation skills
• Product subject matter expertise
• Consistent sales performance against established goals
• Exceptional personal leadership, communication, and customer service skills
• Oversight of daily operations and management

What we provide:

· A culture focused on improving the quality and quantity of peoples’ lives

· Competitive pay

· Complimentary Cooper Fitness Membership for you and your spouse

· 401(k) matching

· Health benefits

· Generous holidays - including your birthday!

· Discounts on Coop