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Senior Manager, Customs Brokerage, Amazon Customs & Trade
Amazon.comUnited Statesfull_timeVerifiedPosted 28 Jul 2023
About the role
Amazon is seeking an experienced candidate to develop and manage our growing global supply chain as part of Amazon Global Logistics. Since 1995, Amazon has focused on being "Earth's most customer-centric company." Amazon Global Logistics supports and advances this mission by developing game-changing international capabilities and innovative supply chain strategies. We are a fast-paced, exciting, and growing organization in search of the planet's most talented supply chain professionals. We "think globally, act locally" to revolutionize a worldwide customer experience and fulfill our promise to become the world's first truly global e-commerce company.
Key job responsibilities
- Developing operational and execution strategy for Customs Brokerage activities in the U.S.
- Driving strategically import initiatives (planning, automation, optimization), working cross-functionally to identify key areas of opportunity.
- Creating and iterating upon metrics to measure performance and identify defects and trends, working cross-functionally to deliver best-in-class quality, performance, productivity and cost.
- Driving standardization of operational procedures; partnering with operations and technology partners to build repeatable and predictable structures in areas of ambiguity to increase consistency and reliability of operational performance.
- Leading holistic operational excellence programs. Linking policies, standard operating procedures, internal controls, monitoring, and reporting with operational and compliance improvement.
- Monitoring, anticipating and driving proactive change through deep expertise of trade topics; to include regulatory changes, evolving supply chain models, and innovative solutions to remove barriers.
- Serving as subject matter expert and advocate for compliance across all Customs activity, working collaboratively with technology, product management, legal and other key stakeholder groups.
- The Senior Manager must be a strong communicator, highly collaborative and work effectively across various organizational levels and geographies.
We are open to hiring candidates to work out of one of the following locations:
Nashville, TN, USA
- Bachelor’s degree
- U.S. Licensed Customs Broker
- Leadership experience in large (50+ person) organizations
- 7+ years of transportation management, customs brokerage, and origin consolidation experience
- 7+ years of experience in the management of international supplier product flows into fulfillment/distribution networks.
- 10+ years of process management experience
- Leadership experience in large (50+ person) organizations
- Experience launching and scaling start-up organizations
- Track record of working cross-functionally to drive large scale continuous improvement efforts
- Strong analytical skills, working knowledge of forecasting, capacity planning and leveraging metrics
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Key job responsibilities
- Developing operational and execution strategy for Customs Brokerage activities in the U.S.
- Driving strategically import initiatives (planning, automation, optimization), working cross-functionally to identify key areas of opportunity.
- Creating and iterating upon metrics to measure performance and identify defects and trends, working cross-functionally to deliver best-in-class quality, performance, productivity and cost.
- Driving standardization of operational procedures; partnering with operations and technology partners to build repeatable and predictable structures in areas of ambiguity to increase consistency and reliability of operational performance.
- Leading holistic operational excellence programs. Linking policies, standard operating procedures, internal controls, monitoring, and reporting with operational and compliance improvement.
- Monitoring, anticipating and driving proactive change through deep expertise of trade topics; to include regulatory changes, evolving supply chain models, and innovative solutions to remove barriers.
- Serving as subject matter expert and advocate for compliance across all Customs activity, working collaboratively with technology, product management, legal and other key stakeholder groups.
- The Senior Manager must be a strong communicator, highly collaborative and work effectively across various organizational levels and geographies.
We are open to hiring candidates to work out of one of the following locations:
Nashville, TN, USA
Basic Qualifications
- Bachelor’s degree
- U.S. Licensed Customs Broker
- Leadership experience in large (50+ person) organizations
- 7+ years of transportation management, customs brokerage, and origin consolidation experience
- 7+ years of experience in the management of international supplier product flows into fulfillment/distribution networks.
- 10+ years of process management experience
Preferred Qualifications
- MBA/MS in quantitative or supply chain-related discipline- Leadership experience in large (50+ person) organizations
- Experience launching and scaling start-up organizations
- Track record of working cross-functionally to drive large scale continuous improvement efforts
- Strong analytical skills, working knowledge of forecasting, capacity planning and leveraging metrics
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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