ATM Operations Manager, Product Management

Responsibilities

• Lead the development and management of debit and ATM card products, ensuring alignment with company goals and customer needs.
• Oversee the end-to-end product lifecycle, from concept to launch, including market research, product design, and implementation.
• Collaborate with cross-functional teams, including engineering, marketing, and operations, to deliver high-quality products on time and within budget.
• Analyze market trends, customer feedback, and competitive landscape to identify opportunities for product enhancements and new features.
• Develop and maintain product roadmaps, prioritizing features and initiatives based on business value and customer impact.
• Ensure compliance with regulatory requirements and industry standards for debit and ATM card products.
• Manage relationships with external vendors and partners, ensuring service level agreements are met.
• Monitor product performance, using data and analytics to drive continuous improvement and optimize user experience.
• Provide training and support to internal teams, including sales and customer service, to ensure successful product adoption and customer satisfaction.
• Lead operational and implementation efforts, coordinating with IT and operations teams to ensure seamless product deployment and integration.

Job Requirements

• Experience or equivalent to a 4-year college degree 
• Pragmatic Certification – Level II preferred
• Minimum 6- 8 years experience
• Mathematical skills 
• Communication skills 
• Reasoning skills 
• Computer skills 
• Leadership skills 
• Analytical skills 
• Networking skill
• Pragmatic Certification – Level II preferred

About CSI

As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional banks solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its nearly 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.com   

CSI provides rewarding and challenging career opportunities for our employees. When determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. 

CSI is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical and mental disability, marital status, veteran status, or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process, please email us at recruiter@csiweb.com and we will work with you to meet your accessibility needs.

For applicants residing in California, please read Privacy Notice for California Residents | CSI (csiweb.com)

Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.