Branch Manager
AirgasAbout the role
Location:
Hibbing, MN - Retail shopHow will you CONTRIBUTE and GROW?
We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative.At Airgas, we RESPECT, HONOR and VALUE diversity.
Airgas is Hiring for a Branch Manager in Hibbing, MN!
We are looking for you!
Targeted Salary Range: $70k - $75k plus bonus opportunities!
Monday - Friday, no weekend work!
Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
Support for Parents: We offer a 14-week paid child birth benefit to support growing families.
Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
Early Access: Your benefits start after just 30 days of employment
Recruiter: Abby Chroniger | abigail.chroniger@airliquide.com | (445) 289-1577
The Branch Manager oversees daily store operations to achieve or advance sales and margin goals. This involves promoting sales, delivering excellent customer service, nurturing inventory levels, and balancing expenses through purchase supporting. Additionally, the Branch Manager fosters facility and staff alignment to safety and regulatory standards, empowering team members in providing efficient customer service, maintaining good housekeeping, and harmonizing overall operational efficiency.
Provide professional customer service for all internal and external customers and call-in product, pricing, and technical inquiries.
Support the outside sales team in nurturing existing client relationships and welcoming new business opportunities.
Support the flow of accurate and timely daily processing of financial transactions, including cash reports, charge tickets, coding, costing, pricing, daily cash summaries, and bank deposits.
Maintain the accuracy of back order, open order, and Purchase Order (PO) expedite reports.
Cultivate and refine appropriate cylinder and hard goods inventory levels for the branch.
Process orders accurately and coordinate timely product delivery.
Facilitate and lead training for inside sales associates on product knowledge, company policies, processes, procedures, and safety, ensuring the confidence that all associates can perform essential branch functions.
Conduct periodic performance reviews for branch associates.
Act as a bridge between employees and management, providing performance mentorship and guidance in collaboration with Human Resources and senior management.
Nurture customer relationships and foster understanding to provide exceptional customer service.
Guide, develop, and support team members in alignment with organizational policies and applicable laws.
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Are you a MATCH?
Required Qualifications:
High school diploma or equivalent.
Proven managerial experience in a customer-facing environment, coupled with demonstrated expertise in Profit and Loss (P&L) management and the strategic use of Key Performance Indicators (KPIs) to drive performance.
People Management: Guide, develop, and support team members in alignment with organizational policies and applicable laws, fostering an environment of continuous growth and collaboration.
Conflict Resolution: Nurture customer relationships and foster understanding to address concerns openly, creating alignment and delivering exceptional customer care.
Background in supporting and leading teams within a retail or industrial distribution environment.
Ability to lift up to 75 lbs and occasionally up to 125 lbs w
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