Division Coordinator - Outpatient Behavioral Health

Description

Days Off: Saturday, Sunday

Shift: Office Day

Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)

Other Benefits: Employee   Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card   subsidy, Paid Time Off (34 days per year), Retirement Plan 

About DESC:

DESC (Downtown Emergency Service Center) is a nonprofit organization  working  to help people with the complex needs of homelessness,  substance use  disorders, and serious mental illness achieve their  highest potential  for health and well-being through comprehensive  services, treatment, and  housing. Our vision is a community where no  person is abandoned,  ignored, or experiencing homelessness. 

As the region's  leading provider of services to multiply disabled adults  who have  experienced chronic homelessness, DESC serves almost 3,000  people each  day. Our integrated service model is designed to help  people secure and  maintain appropriate, safe and affordable housing. DESC is recognized  nationally and regionally as an innovator in  developing solutions to  homelessness.

JOB DEFINITION:

DESC is a multi-service agency that specializes in providing  permanent supportive housing, emergency shelter, residential crisis  services, and comprehensive behavioral health outpatient services for  people with long-time experiences of homelessness and serious behavioral  health disabilities. We utilize Harm Reduction, Trauma Informed, and  Housing First practices, striving to deliver flexible services that  accommodate consumer’s unique needs. 

The Outpatient  Behavioral Health Division Coordinator will be part of DESC’s Outpatient  Behavioral Health Division and will report to the Director of  Outpatient Behavioral Health Programs. The primary objective of this  position is to assist the Director, as well as other senior clinical  leaders, in prioritizing and developing new systems for existing  programs, as well as, help to develop new projects with a focus on  practice changes and improvements.  This position will support clinical  staff in successfully navigating change in the health care system, so  that they can focus on their specialized positions and continue to  provide high quality behavioral health service.  This role will work  across DESC departments to support streamlining clinical and operational  processes across the agency. The Outpatient Behavioral Health Division  Coordinator will help the outpatient behavioral health division adopt  healthcare integration best practices and navigate recent and future  changes to Washington’s Medicaid health insurance system. 

The  Outpatient Behavioral Health Division Coordinator must be willing and  able to work in a fast-paced environment where staff availability and  program needs are often changing.  This position will assist in  providing routine administrative tasks related to Medicaid Integrated  Managed Care (IMC), Collective Medical Technology online platform,  Washington Administrative Codes, Washington State laws (RCWs), King  County Integrated Care Network Provider Manual, and HIPAA privacy rules.  Considerable attention and skills are needed in the area of data  systems and tracking for contract compliance.  Time will be spent  coordinating with other support departments within DESC to help prepare  for yearly audits to assure compliance with all local, state and federal  laws and relevant contract and procedure requirements associated with  the operations within the clinical programs.  Model and promote core  DESC values; and participate in and provide training for staff essential  to ensure the safety of the outpatient behavioral health division. This  position includes administrative duties associated with planning,  hiring, and quality assurance/improvement.

MAJOR DUTIES AND RESPONSIBILITIES:

• Closely collaborate with DESC Operations Department: Quality and  Information Management Department, Administration and Planning  Department, Facilities, and Equity and Inclusion to advance agency wide  healthcare integration priorities across the outpatient behavioral  health division. 
• Will work closely with Housing and Medical leaders to foster integration efforts across the agency.  
• Support clinical staff in understanding and implementing Medicaid  Integrated Managed Care requirements, value-based payment contract  metrics, and healthcare integration initiatives.  Assist in monitoring  and implementing future changes as Medicaid continues to evolve. 
• Work in coordination with Clinical leadership to provide oversight of  program evaluation related to Medicaid changes, workflow protocols, and  service delivery. Identify additional su