Director, Client Leadership

Company Description

Dentsu Creative US is comprised of audacious thinkers and award-winning collaborators across the United States who blend local knowledge with global expertise. Choosing substance over stunts, our Modern Creative mandate is about unlocking sustained growth and holistic impact for brands in ways that Create Culture, Change Society and Invent the Future. Our borderless approach allows us to assemble the best talent around each brief, tapping into the expertise of the 9,000+ people across dentsu's global creative network. This integrated model also allows our talent to learn about and explore the breadth of career possibilities within Dentsu Creative.

Job Description

This role will join our client leadership team, reporting into the SVP, Client Leadership. As an Account Director, you will play a critical role in managing and growing client accounts, overseeing successful planning and execution of event experiences. You will champion strategically and creatively sharp work, be a true partner to clients, show a passion for the brand and category, and easily navigate a fast-paced, ever-evolving environment.  

This is a hybrid position, located in NYC.

Responsibilities: 

• Develop and maintain strong relationships with key clients, acting as a main point of escalation for those that are day-to-day 
• Understand clients’ project objectives, goals and challenges to provide strategic recommendations and corresponding scopes of work 

• Stay current on industry trends and happenings with client category and event best practices and champion relevant and inciteful thought leadership to your team and clients  
• Own the event planning processes, timelines and comms with internal and external stakeholders 
• Provide day-to-day brand guidance, direction, and support to all brand services team members 
• Anticipate project and/or client needs to always be one step ahead daily of what needs to be accomplished  
• Lead teams through creative ideation, production, and flawless execution  
• Work closely with production and project management for both large and smaller scale activations 
• Track overall performance and health of the projects 
• Streamline communications to ensure there is brand x central x field awareness and alignment 
• Lead projects that drive work improvements or efficiencies 
• Lead and mentor a small account team through engaging career development practices 
• Create applicable development plans for direct reports  
• Provide honest and valuable counsel to senior account team 
• Collaborate with agency partners as an IAT leader  
• Fuel agency culture, inspire and generate positive morale  
• Socialize success and opportunities to internal teams and client stakeholders  

Qualifications

• 8-10 years related work experience in experiential or field marketing 
• Possess exceptional written and oral communication skills 
• Excellent project and time management skills 

• Experience executing experiential events / projects within a marketing or communications environment 
• Ability to multi-task and manage multiple workstreams at once 
• Experience with creating client-facing presentations 
• Excellent client relationship building / service skills 
• Strong budget management skills and experience 
• Performance driven with ability to set and achieve goals 
• Highly organized and detail oriented 
• Ability to work within a cross functional team (in person and remote) 
• Knowledge and experience in spirits / beer industry is preferred 
• Proficient in Microsoft Excel, Word, PowerPoint, Keynote and Outlook 

Additional Information

The anticipated salary range for this position is $94,000-$152,375.  Salary is based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visitwww.dentsubenefitsplus.com. 

About dentsu 
Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society www.dentsu.com. 

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversit