General Manager

We need fun and experienced individuals who are passionate about coaching a great team while creating exceptional food and serving up excellent hospitality.

Enjoy building your career in a fun, casual and relaxed atmosphere. Great growth potential with strong focus on life balance and career growth. Similar management experience in a restaurant environment is required.

Salary plus multiple bonus plans, full benefit package, vacation, closed holidays, free meals, free uniforms and plenty of advancement opportunities with a rapidly growing concept.

General Manager

Summary:

The General Manager is responsible for the overall operation of their assigned restaurant. Key responsibility areas include team performance, increased sales and profitability, effective cost controls, and development, training and retention of key associates. The General Manager is responsible to work actively to ensure the restaurant meets financial and operating goals. The GM is required to work a minimum of 48 hrs per week. The General Manager reports directly to the VP of Corporate Operations. Annual earnings between $55,000 and $85,000.

Primary Responsibilities:

Managing Performance

• Works to instill the mission statement and Daily Directives in each employee.
• Ensure that the restaurant operates efficiently and effectively within the Company’s fiscal and operational guidelines.
• Ensure adherence to all local, state, and federal laws and regulations.
• Ensures that all laws pertaining to minors are understood and adhered to strictly.
• Develop initiatives to build sales, profitability and guest counts. Maintain effective cost controls in support of these initiatives.
• Develop guest oriented quality, service, and cleanliness action plans to enhance guest satisfaction.
• Ensure all safety and security systems and procedures are followed to ensure health and safety of employees and guests.
• Ensure secure, safe handling and transportation of funds.
• Responsible for the physical/aesthetic maintenance of the restaurant and maintenance of Old Carolina’s theme format.

Food Preparation & Production

• Ensure that all menu items are made according to recipe and presented as shown in the Old Carolina Plating Book.
• Utilize food production and inventory tools available to support this responsibility.
• Maintain a working knowledge of all recipes, products and production procedures.
• Ensure established standards of food safety and sanitation are maintained.
• Purchase food products within established guidelines. Oversee correct receipt, storage and handling of food products to ensure quality and freshness at all times.
• Look for and cultivate a passion for food.

Guests and Associates

• Respond to guest comments and criticism in a constructive and positive manner, looking at such as an opportunity to build guest count.
• Educate and empower subordinate managers and associates to act in a similar capacity.
• Ensure a safe and secure work and dining environment for associates and guests.
• Carry out supervisory responsibilities in accordance with all applicable laws and regulations.
• Demonstrate high ethical standards at all times, adhering to standards laid out in the Company Handbook.
• Conduct regular associate/departmental meetings.
• Ensure associates receive timely and meaningful performance reviews.
• Administer counseling and discipline to associates as necessary.

Staffing and Building Great Teams

• Staff restaurant with quality employees who value guest service and are committed to high standards of performance.
• Utilize established methods for interviewing and reference checks using tools provided by the corporate office.
• Orient all new hires utilizing company handbooks and support materials.
• Provide training and recognition to employees at all levels and maintains a team-oriented environment.

Administration and Auditing

• Responsible to meet or exceed budgeted sales and profit goals.
• Responsible to maintain labor efficiency ratios to ensure guest service and cost effectiveness.
• Oversee all restaurant administrative requirements including cash handling, governmental compliance, i.e., OSHA posting requirements, federal, state and local labor law postings, invoicing, etc.
• Ensure all reports, documentation, and other information required by corporate office departments are submitted in a timely and accurate manner.
• Maintain all employee files. Ensure that required documentation is complete and accurate within personnel files.

Miscellaneous<