Entry Level Customer Service Assistant

Job Title: Entry Level Customer Service Assistant
Location: Philadelphia, PA
Company: Conxusime

Job Summary:
Conxusime is seeking a motivated and detail-oriented Entry Level Customer Service Assistant to join our team in Philadelphia. This role involves assisting customers with inquiries, providing product information, and supporting daily customer service operations.

Key Responsibilities:

• Respond to customer inquiries via phone, email, or chat.
• Assist with order processing and tracking.
• Maintain accurate customer records.
• Support the customer service team with administrative tasks.

Requirements

• High school diploma or equivalent.
• Strong problem-solving and communication skills.
• Ability to multitask in a fast-paced environment.
• Proficient in basic computer skills and software applications.
• Demonstrated problem-solving abilities and attention to detail.
• A positive attitude and a customer-centric mindset.

Benefits:

• Health, dental, and vision insurance.
• Paid time off (PTO) and holidays.
• 401(k) plan with company matching.
• Opportunities for career advancement.