Manager, Cloud Engineering

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple.

The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf.

 

What you’ll do at Jamf:

The Manager, Cloud Engineering, on a daily basis will provide leadership for both Operations and Engineering leadership within Cloud & Delivery. The role will be to ensure teams are able to meet their deliverables and are working on the right priorities. They will work closely with key stakeholders to meet strategic business objectives.

The Manager, Cloud Engineering will ensure their teams are aware of and understand the what, the how, and the why of current priorities. The Manager should have a record of helping teams develop subject matter expertise and to growprofessionally. The Manager will be relied upon to provide direction and mentoring to other Supervisors & Managers within the organization.

This role is offered as remote. We are only able to accept applications for those based in the Poland and have sponsorship to live and work in Poland. #LI-Remote   

 

What you can expect to do in this role:

• Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs).
• Provides the vision and oversight of software development efforts for teams and utilizes expertise on techniques, tools, languages, and practices to guide and mentor. 
• Deliver quality services and ensures teams are using KPI’s and complying with SLA’s.
• Serve as a point of escalation for customers and Cloud & Delivery teams.
• Ensures teams are compliant with SOC2 and ISO27001 initiatives, and provides support as needed.
• Works with global C&D leadership to develop schedules and ensures global coverage for on call rotations and weekend staffing.
• Leads, facilitates, and mentors teams in solving the problems of building cloud-based platforms.
• Prioritizes, monitors, and manages results through planning, attention to detail, and decision making.
• Identifies and proactively manages and mitigates project obstacles and risks.
• Reviews and revises project work plans as needed to meet changing needs and requirements.
• Reviews and analyzes existing workflows and practices for effectiveness and efficiency. 
• Provides technical leadership of Jamf development.
• Ensures the overall code quality of services in the Cloud & Delivery code base. 
• Mentors development and administration on recommended technical solutions for features, coding techniques, and tools. 
• Ensures consistent and effective application of Lean principles and Agile development practices.
• Performs key people management responsibilities including hiring, on boarding, developing, and supervisingteam along with conducting performance appraisals and coaching for performance and career growth.
• Actively collaborates with the engineering leadership team to solve problems and improve the function of the engineering organization.
• Engages within or across teams to drive standalone initiative(s) within department aligned to company or line of business objectives
• Proactively seeks input from other departments what is working well and what can be improved

 

What we are looking for:

• Bachelor’s Degree in Computer Science or related field.
• Minimum of 5 years professional experience in Enterprise Software development or Enterprise Technology roles demonstrating progressive knowledge and growth in responsibilities (Required).
• Minimum of 2 years previous management experience (Required).
• Previous experience within Cloud Engineering or Kubernetes (Required). 
• General Experience with Mac OS X and iOS platforms (Preferred).
• Minimum of 3 years working in an Agile environment (Preferred).
• Atlassian Tools (Jira, Confluence, Bamboo).
• Agile practitioner experienced in Scrum or Kanban. 
• Preferred Certifications/Licensures: Amazon Web Services (AWS) certifications such as Solutions Architect, Developer, and/or SysOps Administrator are helpful.