Administrative Assistant (ZR_19538_JOB)

This is a remote position.

Job Highlights:

Contract: Independent Contractor
Work Schedule: Flexible, 20 hours a week - Monday-Friday 4h/day

Client Timezone: Perth, Australia

Client Overview

Join a dynamic and growing electrical services company based in Perth, Australia. This innovative startup is revolutionizing the local electrical industry with its commitment to quality service and customer satisfaction. As the business expands, they’re seeking a talented individual to support their operations and contribute to their continued success.

Job Description

Embark on an exciting journey with a rapidly growing electrical services provider in Perth. As an Administrative Assistant, you’ll play a pivotal role in streamlining operations, enhancing customer experiences, and driving business growth. This position offers a unique opportunity to wear multiple hats in a dynamic startup environment, allowing you to develop diverse skills and make a significant impact. Your expertise in organization, communication, and technology will directly contribute to the company’s success and customer satisfaction. With the potential for career growth as the business evolves, this role is perfect for a motivated individual looking to be part of an exciting venture in the trades industry.

Responsibilities

• Manage customer communications by promptly responding to inquiries via email and other channels, ensuring exceptional customer service
  
• Utilize ServiceM8 software to create professional quotes and invoices, maintaining accurate financial records
  
• Orchestrate efficient job scheduling and preparation, optimizing the company’s service delivery
  
• Craft engaging social media content for platforms like Instagram, Facebook, and TikTok, showcasing the company’s exceptional work and building brand awareness
  
• Coordinate business communications across various platforms, including potential use of WhatsApp, to ensure smooth information flow
  
• Handle diverse administrative tasks related to job preparation and follow-up, contributing to overall operational efficiency
  
• Collaborate closely with the business owner to support company growth initiatives and improve processes
  

Requirements

• Demonstrated proficiency in customer relationship management (CRM) software, with ServiceM8 experience being a plus
  
• Exceptional written and verbal communication skills in English, with the ability to craft professional and engaging messages
  
• Basic understanding of electrical terminology and parts, with a willingness to learn and expand knowledge in this area
  
• Familiarity with social media platforms and basic content creation tools, coupled with a creative flair for engaging posts
  
• Strong organizational skills and meticulous attention to detail, essential for managing multiple tasks efficiently
  
• Self-motivated with the ability to work independently and manage time effectively in a remote setting
  
• Adaptability and eagerness to learn new software and business processes as the company grows
  
• Availability to work 20 hours per week initially, with potential for increased hours as the business expands
  
• Comfortable working within Australian business hours to ensure seamless communication with the Perth-based team
  

• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job