Senior Business Analyst - DGS, IT Specialist III - BCIT

Salary Range: $79,507.00 - $127,043.00 Annually

Our Benefits                                       

The city offers a comprehensive benefits package which includes medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits

Get to Know Us 

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits plans. We are excited to have you as a part of the City of Baltimore Team!

Job Summary:

The Sr. Business Analyst – DGS serves as a liaison between business and technical stakeholders within BCIT and city agencies to lead the understanding and documenting of detailed requirements for critical agencies’ initiatives. As the primary conduit between business and technical stakeholders, this role will be responsible for clearly understanding initiative goals and objectives, defining measures of success, and documenting as-is and to-be business process to drive successful implementation of technology enhancements and new modern SaaS based platform solutions for the agency.

This role requires strong analytical and problem-solving skills, effective stakeholder engagement and communication, a proven track record in balancing multiple projects at the same time, and experience in the public sector.

MINIMUM QUALIFICATIONS

On or before the date of filing the application, each candidate must:

EDUCATION: Have a Bachelor of Science degree from an accredited college or university.       

AND

EXPERIENCE: Have two years of related specialty IT experience (for example, but not limited to: system engineering, network engineering, information security, application programming, systems design, hierarchical/relational database management, GIS experience, custom report writing, or developing and supporting cloud-based software integration).

Excellent verbal and written communication skills. Previous IT work lead experience is preferred. Previous IT experience in government is preferred.

OR

NOTES EQUIVALENCIES: Have an equivalent combination of education and experience. Advanced technical credentials may be substituted for six months of experience or education. Multiple certifications may receive additional credit towards education/experience.

AND

LICENSES, REGISTRATIONS AND CERTIFICATES: Advanced technical credentials, e.g., Project Management Professional (PMP), Certified Information Security Manager (CISM), preferred.

**APPLICATION DEADLINE: Please submit your application no later than 12:00 AM on the closing date to be eligible for consideration. 

KNOWLEDGES, SKILLS, AND ABILITIES

• Knowledge of the installation, maintenance, and enhancement of microcomputer systems and mainframe client servers.

• Knowledge of the interrelationship of systems analysis, computer programming, and information technology operations.

• Knowledge of current trends and developments in network-based communications systems.

• Knowledge of computer-based communications protocols.

• Knowledge of security groups and roles and assignment of those roles.

• Skill in developing database queries and generating reports.

• Skill in installing, repairing, and troubleshooting network programs, hardware, and systems.

• Skill in cartographic map design, accuracy of presentation with required map components and elements, layout and design.

• Ability to analyze, apply logic and solve technology problems.

• Ability to establish and maintain effective working relationships with vendors, management, technical co-workers and support specialists, and system users.

• Ability to design complex systems consisting of a wide variety of programs, procedures, and forms.

• Ability to