Senior Benefits Analyst

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. 

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. 

Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So, if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. 

A Brief Overview
The Senior Benefits Analyst facilitates initiatives undertaken by the Benefits Carrier Management team and extensively engages, interacts and partners with internal colleagues and external vendor contacts. This position supports Insurance Services leaders in collaborating to achieve specific segments of the overall benefits renewal process. This includes implementing new benefits strategies and managing escalated vendor relations issues. 

What you will do

• Assist with the implementation of medical, dental, vision and other supplemental carrier benefit plans, programs, and procedures at an enterprise level with minimal supervision.
• Provide project support for benefits initiatives and open enrollment, including employee and client communications, timeline coordination and portal preparation.
• Contribute to and influence product‑related meetings, including development, design, and implementation, leveraging knowledge of carrier practices and customer experience insights.
• Research, troubleshoot, and resolve tasks regarding insurance claims, benefit inquiries and enrollment issues experienced by employees, clients, providers, and carriers.
• Deliver effective technical training on insurance benefit programs and details to large internal audiences using various tools and platforms.
• Develop and maintain strong working knowledge of systems and tools such as Salesforce (SFDC), PeopleSoft and other company‑provided platforms.
• Ensure compliance with internal policies, standards, reporting and regulatory requirements related to benefits administration.
• Analyze enrollment, claims, and operational data to identify trends, assess program performance, and recommend data‑driven improvements.
• Perform other duties as assigned.
• Complies with all policies and standards

Education Qualifications

• Bachelor's degree in finance, economics, or other business-related area, or equivalent education and experience required 

Experience Qualifications

• Typically 5+ years in healthcare analytics and/or insurance with Open Enrollment experience required 

Skills and Abilities

• Experience in a customer service environment 
• Demonstrate ability to work independently with minimal direction while effectively prioritizing and driving tasks to completion.
• Ability to solve problems and troubleshoot systems 
• Strong organizational and project management skills with the ability to manage time 
• Ability to identify, analyze, diagnose, and resolve critical client/carrier issues and trends. 
• Ability to create and deliver effective presentations and deliver technical training 
• Strong knowledge of regulations and laws pertaining to benefits administration 
• Attention to detail in documents, correspondence, and process adherence 
• PeopleSoft, MS Office Suite: Excel, Access, Visio, PowerPoint, Project Management, Teams, SharePoint (Intermediate proficiency)
• Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities 

Travel Requirements
minimal

Work Environment

• Work in clean, pleasant, and comfortable office or hom