Operations Supervisor (12hr shifts)

 

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  

 

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  

 

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Job Summary

Supervise production processes, schedules and personnel.  Responsible and accountable for adherence to procedures, proper production, quality, maintenance, safety and schedules on assigned shifts.  Promote effective employee and company relations to help improve customer service and company profits. This role will primarily focus on the facilities high value processes surrounding pharmaceutical washing, envision, sterilization and B2.

Essential Duties and Responsibilities

• Supervise shift personnel in the manufacture of plant products consistent with high quality and safety standards within the HVP areas.
• Maintain the HVP schedules with close observation of orders to keep informed of manufacturing status and, initiate the necessary steps to conform to schedule.
• Promote and support site initiatives including safety programs, lean initiatives, training programs, and consistently interpret & apply all policies, practices and procedures among plant employees.
• Recommend and implement measures to motivate employees and to encourage employees to recommend ways to improve process, quality, safety and efficiency.
• Routinely evaluate employee performance and identify training needs. Coach and counsel employees for performance, attendance and behavior.  Participate in the resolution of employee relations issues.
• Review and approve work time in the appropriate time keeping system. Maintain and verify accuracy of the hours each employee has worked.
• Adjust direct labor to support demand and manage available resources to ensure on time production and delivery of customer orders.
• Ensure SOPs, cGMP, OSHA and Safety regulations are followed.
• Perform routine visual inspection of work areas for unusual occurrences, safety hazards, housekeeping, work space organization and generate work orders where appropriate.
• Liaise with internal and external SME’s to ensure that projects are fully understood and appropriately completed to ensure effective processing within the HVP areas.
• Initiate, support, execute CAPA and other quality initiatives.
• Ensure compliance with cGMPs, FDA and other regulations as necessary.
• Support Operations Excellence lean and continuous improvement activities.
• Support new and experimental product development activities.
• Review procedures to ensure they reflect the most effective means and contain the most current and correct information.
• Maintain engineering records and documents as required.
• Participate in special project teams or other duties as assigned.
• Exhibits regular, reliable, punctual and predictable attendance.
• Performs other duties as assigned based on business needs.

Additional Responsibilities

• Ability to directly supervise hourly employees in the manufacturing/production area
• Must have effective problem solving and interpersonal skills
• Able to exercise independent judgment with limited instruction and guidance
• Strong interpersonal skills
• Ability to establish and maintain good working relationships with all levels in the organization.
• Proficient in computer use including Microsoft Office
• Excellent written and verbal communication skills with all levels of employees. Must exhibit a posi