Manager, Field Services

We are excited to add this position to our growing team! LiveOak Fiber employees ("Lifers") enjoy 100% company-paid medical, dental, vision benefits, as well as bonus potential. As a Lifer, you are part of a team that values your ideas, contributions, and career growth. Our offices are located just minutes from the beautiful Emerald Coast of Florida and the gorgeous Golden Isles of Georgia. The following is an overview of the role and what we are looking for in a successful candidate.
Position Overview & Purpose The Manager, Field Services will lead the regional Field Service team in delivery of all Services for a greenfield fiber-based broadband ISP and will build the Field Services organization from the ground up along with LiveOak’s Leadership. This position is based in our Brunswick, Georgia location near beautiful Saint Simon's Island. Relocation assistance is available.

Essential Duties & Responsibilities

• Collaborates with leadership to determine and prioritize business strategies as they pertain to field services within the region
• Ensures pace of delivery targets are being met
• Oversee all functions pertaining to the delivery and support of services within your region
• Implement robust training program for workforce development from entry to mastery
• Ensures adequate staffing to meet high scale demands of growing company
• Collaborates with Project Management, Construction, Sales, Customer Service, and Engineering to ensure consistent, exceptional customer experience

Knowledge, Skills & Abilities

• Strong oral and written communications skills
• Outstanding working knowledge of Fiber based Field Operations
• Demonstrated leadership and teambuilding skills, including in cross functional teams and situations
• Process oriented, automation forward thinker
• Strong leadership and motivational skills to steer large field organization 

Basic Qualifications & Competencies

• 10 or more years’ work experience in Telco/Cable Field Operations
• 4-year college degree, or equivalent experience
• Manager/Sr. Manager level or higher in current role
• Must be able to provide proof of eligibility to work in the U.S.  

Preferred Qualifications & Competencies

• 5+ years’ experience leading regional Field Operations organizations  
• Heavy emphasis in career on delivery automation
• Has led field teams of 50+ technicians 

We are an Equal Opportunity Employer. At LiveOak Fiber, we are committed to creating a diverse environment and are proud to promote inclusiveness in everything we do. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, or any other characteristic protected by federal, state, or local laws. LiveOak Fiber is also committed to compliance with the Americans with Disabilities Act (ADA).