Senior Corporate Communications Lead – Hungary and Central Europe

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills and experience to Citi’s Global Communications team.

By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The Global Communications team is a nimble group in Enterprise Services and Public Affairs (ESPA) that covers a broad scope of responsibilities, ranging from executive communications and public engagements to quarterly earnings and corporate reputation programs as well as communications that support our lines of business. The nature of the work provides a dynamic environment where members of the team serve as company spokespeople to media, drive engagement with colleagues and develop external and internal digital communications for a global workforce.

The team works with many internal partners, including senior leadership, and regularly coordinates closely with other members of the ESPA team across the world.
 

As Senior Corporate Communications Lead for Hungary and Central Europe, you will report to the Head of Communications for Europe and be responsible for supporting the development and execution of proactive external and internal communications for Citi in Central Europe and Hungary.

Your role will involve working with our teams in Hungary and across Central Europe to enhance and protect the reputation of Citi, its businesses and the brand in the market through communication with Citi's various stakeholders, external and internal. You will also work with various teams across the organisation globally.

What you’ll do

• External Communications: developing, leading and executing on Hungary and Central Europe external communications strategy and plans; managing proactive engagement with key media outlets; developing messaging, briefing documents and speaking notes for senior executives; developing and amplifying brand activities and events in the external market; identifying opportunities and continuously building a strong pipeline of media and social media activity, organising and managing speaking opportunities; building strong relationships with trade associations and other partners. Supporting evaluation and metrics related to Citi’s communications in the market.
• Internal Communications and Engagement: Developing and executing internal engagement plans and initiatives; planning and managing internal communications channels and content; planning and managing employee engagement events; developing content for events. Evaluation and implementation of internal communications metrics.
• Managing a small team of communicators across Central Europe: Team management includes supporting the team to deliver high value internal and external communications, performance evaluation, budgets and planning etc. 
• Volunteerism: Development and execution of plans to support volunteering activities and other initiatives related to Citi’s partnerships and relationships with NGOs.
• Reputation risk assessment, Crisis and issues management: Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

What we’ll need from you

• Professional experience in Communications and Public Relations, either in-house or agency, preferred
• Comprehensive understanding and a proven track record in media relations and stakeholder engagement.
• A team player with strong leadership qualities, excellent planning and project skills, and the ability to manage multiple tasks and adjust priorities as needed
• Excellent communications skills -editing, writing and digital communications skills; experience in content creation for internal and external purposes
• Social media content development experience and working knowledge of major social media platforms
• Creativity and an ability to show initiative; strong relationship management skills, ability to lead and influence at a senior level
• Bachelor's degree or equivalent in business management, communications, marketing or related field
• People management experience is an advantage
• Language skills: Fluency in Engl