Senior Business Analayst

This is a remote position.

»       Develop and maintain strong relationships with business partners and clients.

»       Negotiate contracts with partners and clients, ensuring mutually beneficial agreements

»       Coordinate with merchants to finalize agreements and ensure timely execution of contracts.

»       Identify and open new opportunities with different merchants in the market.

»       Collaborate with Merchants, IT, and Business Managers to ensure successful implementation of projects.

»       Coordinate with other departments to ensure company customer satisfaction.

»       Monitor Merchants’ products performance.

»       Write and maintain contracts and offers / promotions with merchants.

»       Collaborating with different stakeholders of the project to gather requirements and ensure  alignment between business needs and technical solutions.

»       Documenting business cases, process flows, and data models and user stories on Jira.

»       Proposing new ideas and features and identifying areas for process improvement and optimization to meet customer and business needs.

»       Overseeing the planning, organization, and execution of multiple concurrent software development projects, ensuring timely delivery and alignment with objectives

»       Lead, mentor, and develop a team of product managers, fostering a culture of innovation and accountability.

»       Evaluating and implementing solutions with an enterprise-wide focus, ensuring alignment with

organizational goals and minimizing impact on cross-functional systems to drive long-term value and performance.

»       Provide mentorship and guidance to junior business analysts within the team.

Requirements

»       Bachelor’s degree in Computer Science, Software Engineering, or a related field.

»       8+ years of product management experience, with at least 2 years in a leadership role within the software industry.

»       Experience in international transfers and remittance processes.

»       Understanding of compliance and regulatory aspects related to cross-border transactions.

»       Strong communication skills with the ability to engage and manage diverse stakeholders

»       Solid understanding of API integrations and technical workflows, given the backend-heavy nature of the project

»       Strong understanding of Agile principles and frameworks like Scrum.

»       Proficiency in English; Arabic is a strong advantage