Program Coordinator

Online applications must be received before 11:59pm on:

December 29, 2025

If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):

107N-YN_CS_NPS - Program Coordinator

Business Title:

Program Coordinator

Employee Type:

Classified

Position Details:

The Opportunity:

As a Program Coordinator in Admissions, you’ll be at the center of daily operations, ensuring everything from application processing to customer service flows seamlessly.

In this position, you will:

• Be the primary point of contact for internal teams and external partners—you’ll answer questions, provide guidance, and keep communication clear and professional.

• Manage key processes such as customer service, outreach, electronic data handling, email communications, and application reviews for first-year and other applicants.

• Oversee day-to-day administrative activities that keep the department organized and efficient.

• Interpret and apply policies and procedures to ensure accuracy and compliance in all tasks.

• Work collaboratively with colleagues to troubleshoot issues and improve processes.

If you’re detail-oriented, thrive in a fast-paced environment, and enjoy coordinating multiple moving parts, this role is a great opportunity for you to shine!

Required Qualifications:

• High school graduation or equivalent AND two years of experience in the program specialty OR equivalent education/experience.

• Two years related experience working with student records, admissions, or related experience or equivalent education/experience.

Preferred Qualifications:

• Knowledge of the admissions process.

• Demonstrated proficiency with Word, Excel, and Outlook.

• Experience with WSU Student Information System.

• Experience with Slate CRM.

• Experience working with student records.

This position may be eligible for Remote/hybrid work and flexible/telework schedule.

Upon successful completion of the employee’s 6-month probationary period and training, this position may be eligible for a hybrid telework agreement.  All telework agreements are assessed and extended on a semester basis.

Additional Information:

This is a full (100% FTE), permanent position. This position is overtime eligible.

Monthly Salary:

$3,665 to $4,882 | Range 41 (Steps A - M) | Successful candidates typically begin at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28 OR applicable Collective Bargaining Agreement.

Benefits:

WSU offers a comprehensive benefits package which includes: paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts. For additional information, please review the summary of benefits offered by WSU for classified staff and