Position:

Senior Trade Operations Manager

Job Description:

What You’ll Be Doing:  

Global Trade Compliance Leadership 

• Serve as the subject matter expert on all import and export laws, regulations, and compliance requirements across global regions. 

• Establish and maintain robust processes and procedures to ensure Arrow’s adherence to trade and customs regulations, including export controls, sanctions, and import regulations. 

• Partner with Legal and operational stakeholders to identify, assess, and mitigate trade compliance risks, ensuring consistent alignment with internal policies and government mandates. 

• Lead and oversee regional trade operations teams conducting trade risk assessments and compliance audits. 

Strategic and Operational Excellence 

• Contribute to and help shape the global strategy for trade management and compliance as part of the department’s leadership team. 

• Develop and implement global trade structures, resource plans, and procedures to meet government requirements and business objectives. 

• Drive performance and consistency across regional geographies, ensuring all import and export processes are robust, standardized, and auditable. 

• Lead the development of trade and tariff optimization strategies—such as foreign-trade-zone (FTZ) programs, drawback initiatives, and tariff classification improvements—to enhance efficiency and cost savings. 

Systems, Analytics, and Process Optimization 

• Initiate, test, and implement system controls and automation for trade operations, promoting accuracy, quality, efficiency, and risk reduction. 

• Oversee integration and compliance alignment of systems such as ERP, Global Trade Management (GTM), and Warehouse Management Systems (WMS). 

• Partner with IT on the design, testing, and deployment of trade management software solutions and compliance applications. 

• Facilitate ongoing awareness, training, and performance management for automated trade compliance processes. 

• Generate and analyze trade data to identify opportunities for cost reduction, efficiency improvement, and enhanced compliance accuracy. 

Cross-Functional and Regional Collaboration 

• Collaborate closely with Legal, Supply Chain, and Business leadership to develop risk mitigation strategies and compliance best practices. 

• Provide executive-level insights and recommendations to regional business leaders to ensure trade operations align with strategic priorities. 

• Lead and develop regional teams to ensure high performance, accountability, and operational excellence. 

What We Are Looking For:  

• Minimum of 10 years of relevant global trade operations or compliance experience with a bachelor’s degree, or 8 years with an advanced degree, or an equivalent combination of education and experience. 

• Proven ability to lead teams of trade professionals across geographies. 

• Demonstrated success in influencing and driving organizational direction across complex, matrixed environments. 

• In-depth knowledge of global trade regulations, import/export procedures, and customs compliance (including EAR, ITAR, and OFAC regulations). 

• Experience managing and optimizing