Revenue Manager / Senior Revenue Analyst

<p><span>Groupon is in the midst of a <b>unique transformation phase</b>, offering a challenging yet rewarding environment with ample opportunities for personal and professional growth. <b>Our</b> <b>mission</b> is to restore the company's growth and enhance the value we bring to local vendors through attractive experiences and services for their customers.</span></p><p></p><p><span>📝</span> <b>Our goal:</b></p><ul><li><p>The primary purpose of this role is to <b>maximize the company's revenue and profitability through data-driven decision-making.</b></p></li><li><p>We are seeking a highly <b>analytical</b>, <b>business-driven</b> and <b>product-oriented</b> Revenue Manager / Revenue Senior Analyst to join our team.</p></li><li><p>The ideal candidate will have a keen sense of how various aspects of customer (both consumer and merchant) experience impact our business.</p></li></ul><p></p><p><b>🚀</b> <b><span>You will be in charge of:</span></b></p><ul><li><p><span>Delivery of ad-hoc value creation <b>analysis</b> through data insights to drive business growth.</span></p></li><li><p><span><b>Identification</b> and <b>resolution</b> of performance issues, which includes:</span></p><ul><li><p><span>Continuously monitor and analyze revenue performance data using financial and non-financial KPIs.</span></p></li><li><p><span>Identify trends, patterns, and anomalies to highlight areas of concern or opportunities.</span></p></li><li><p><span>Develop and verify hypotheses to explain performance issues or trends using data analytics tools.</span></p></li><li><p><span>Manage end-to-end escalation processes for identified issues.</span></p></li><li><p><span>Provide clear findings and actionable recommendations to senior management and stakeholders.</span></p></li><li><p><span>Co-develop and help implement action plans to address escalated issues.</span></p></li><li><p><span>Coordinate with relevant departments for timely execution.</span></p></li></ul></li><li><p><span>Preparation of detailed <b>revenue</b> <b>forecasts</b> and budgets in <b>collaboration</b> with Finance, Sales, Marketing, and Product teams.</span></p></li><li><p><span>Providing <b>comments</b> on relevant areas during financial closures.</span></p></li><li><p><span>Continuous enhancements of revenue management processes and practices and <b>implementation</b> of new tools and techniques for improved efficiency.</span></p></li></ul><p></p><p><span>✏️</span> <b><span>If you want to be successful in the role, you must have:</span></b></p><ul><li><p><b><span>Analytical and Problem-Solving Abilities:</span></b></p><ul><li><p><span>Creative problem-solving skills with the ability to <b>think out-of-the-box</b> to address issues (e.g. by analyzing customer support tickets, <b>understanding</b> UX and deal setup, interaction with customers / merchants, and reviewing user sessions).</span></p></li><li><p><span>Knowledge of <b>e-commerce</b> space to be able to benchmark against competitors, use external data sources (Google Trends, Similar Web, Statista, official statistics, reports, etc).</span></p></li></ul></li><li><p><b><span>Professional Attributes:</span></b></p><ul><li><p><span>High degree of <b>independence</b> and <b>initiative</b>.</span></p></li><li><p><span>Strong <b>commercial</b> and <b>business</b> acumen.</span></p></li><li><p><span>Ability of effective <b>prioritization</b>, multitasking and <b>high-pressure</b> resistance.</span></p></li><li><p><span>Continuous <b>improvement</b> mindset with a focus on process enhancement.</span></p></li></ul></li><li><p><b><span>Relevant Experience:</span></b></p><ul><li><p><span>Experience in revenue management, growth-hacking / marketing / product analysis, financial analysis or a related role, preferably from <b>e-commerce</b>.</span></p></li><li><p><span>Proven track record of utilizing data-driven <b>analyses</b> to enhance revenue and profitability.</span></p></li></ul></li><li><p><b><span>Technical Skills:</span></b></p><ul><li><p><span>Proficiency in data analytics and BI tools such as <b>SQL</b>, <b>Tableau</b>, <b>advanced</b> MS Excel and Gsheet.</span></p></li><li><p><span>Familiarity with <b>AI tools</b> and their application in data analysis and interpretation - if you don’t use AI, don’t apply. :)</span></p></li></ul></li><li><p><b><span>Communication and Collaboration Skills:</span></b></p><ul><li><p><span>Excellent <b>communication</b> skills, both verbal and written (english).</span></p></li><li><p><span>Experience in working collaboratively with cross-functional teams.</span></p></li></ul></li><li><p><b><span>Ability to work under pressure in fast paced environment</span></b></p></li></ul><p></p><p><b>💬 What is our mindset? </b></p><ul><li><p>We compare ourselves to a <b>sports</b> <b>team</b>, striving to assemble the best team with the available resources.</p></li><li><p>While maintaining values like <b>fairness</b>, <b>mutual</b> <b>support</b>, and <b>respect</b>, we also focus on