MBA - Revenue Operations Intern

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

Your role is in the Global Revenue Operations (RevOps) team which optimizes the processes and technology supporting the global sales force. Functions on this team include performance data analysis, process improvement, and system design to fuel the growth and global scalability of our SMB, Large Enterprise, and Partner businesses. Alongside RevOps leaders, you will contribute to the strategy for and execution of changes in capabilities being enabled through technology and automation to improve overall lead generation, sales, relationship deepening and retention in support of Global Markets business priorities. You will use data and empirical research to help plan and prioritize the projects that this team performs and set quantifiable goals for the impact the projects will deliver to the company. You will thrive in this role if you are highly analytical with strong technical acumen and program management skills.

Job Description:

Responsibilities (including, but not limited to)

• Gather information from global sales teams about business priorities and improvements in Lead Generation to Billing process and technology needed to achieve them.
• Translate business needs into project requests
• Build processes for the intake and prioritization of project requests by Sales Tech and RevOps leaders
• Partner with RevOps leaders to build business cases that quantify the benefits of the change initiatives
• Assist Sales Technology and RevOps leaders in designing a roadmap for delivery of the changes that considers capacity constraints and project dependencies, in addition to impact on business priorities
• Participate in and/or lead project delivery as assigned

Education and Experience

• Currently pursuing MBA from accredited college or university
• Experience in Sales Operations or a similar role (Finance, Ops, etc.) preferred
• Prior experience in project/program management or running a Program Management Office preferred
• Financial acumen and data analysis experience needed
• Experience in e-commerce, fintech, consulting, and/or Sales preferred
• Proficiency in Microsoft Office Suite tools required
• Working knowledge of Salesforce.com helpful

Basic Qualifications

• Strong written and oral communication skills
• Ability to effectively work under pressure and to meet challenging targets
• Can-do attitude with a strong sense of priorities, accountability, and ownership
• Excellent problem-solving skills, organiza