Swedish-speaking Customer Support Agent for iGaming Company in Malta

<p><strong>Ready to swap grey skies for 300 days of sunshine — and kick-start your career in the iGaming world?</strong></p><p>This role is all about building a new life abroad, gaining international experience, and joining a vibrant community of expats in Malta.</p><p>Picture this: you live five minutes from the sea, grab an iced latte before work, and spend your evenings exploring beaches, rooftop bars, and a social scene full of people who, just like you, packed a suitcase and took a chance on something bigger.</p><p>That’s what this opportunity offers.</p><h3><strong>The Job — Customer Experience in Sports &amp; Casino</strong></h3><p>You’ll be the go-to person for Swedish players who need help with anything from account questions to payments and general support. Calls, chats, emails — you’ll handle it all, and no two days ever look the same.</p><p>You’ll become a mini-expert in sportsbook &amp; casino, and you’ll get the freedom to actually <em>solve</em> problems — not just pass cases around. Your ideas and feedback will matter, and your voice will be heard.</p><h3><strong>What You’ll Be Doing</strong></h3><ul><li>Helping customers via phone, chat and email</li><li>Solving cases fully — not just forwarding them</li><li>Approving withdrawals and handling KYC</li><li>Running daily security checks</li><li>Spotting trends and sharing insights to improve processes</li><li>Working closely with other internal teams</li><li>Reaching your KPIs and contributing to a strong team atmosphere</li></ul>