Sr. Manager, Quality Assurance, Design & Construction

We are seeking a Senior Manager, Quality Assurance, Design & Construction. Under general supervision of the Associate Director, Quality Assurance, Design & Construction, the Senior Manager oversees the quality control process during the building design and construction phases for assigned projects, working closely with JHFRE, design and construction team members.

Specific Duties & Responsibilities

• Reports to, the Associate Director, Quality Assurance, Design & Construction.
  
• Oversees Quality Control programs established by design and construction vendors, advising JHFRE Project Managers on content, application and execution of those QC programs.
  
• Supports development of JHFRE Quality Control policies and procedures providing scope and goals direction for design and construction vendors.
  
• Along with the Associate Director, responsible for supporting and maintaining a high quality, service oriented, professional design and construction department with an engaged staff and vendors performing at their highest level in a workplace environment where they feel empowered, respected, trusted and valued.
  
• Provides expertise on matters related to quality control design and construction goals, processes and specific issues, and acts as a resource for all project team members on quality control programs established for each project.
  

Day to Day Tasks Either Managed or Accomplished for Each Assigned Project Directly 

• Perform design and constructability review of drawings, and specifications.
• Review the drawings to determine if there are code deficiencies, missing elements, or coordination issues between the various disciplines.
• Recommend cost-effective alternative solutions to the project team during the design phase.
• Attend appropriate construction team meetings regularly and participate in BIM modeling clash detection and coordination activities.
• Assure Constructor has established and maintains a QA/QC process and reporting, and review same on a regular basis for proactive open items timely completion.
• Review and comment on project Submittals and RFI’s.
• Verify Change Order work incorporation will not compromise design or construction quality.
  
• Review manufacturer’s installation guidelines and field verify for compatibility and compliance of product installation. For example: exterior envelope, roofing and waterproofing systems, components, and product compatibilities.
  
• Field oversight of project consultants / inspectors such as Waterproofing, Special Inspection, Geotechnical, Acoustics, Systems Commissioning.
  
• Assure Constructors’ tracking of associated Consultant Field Observation.
  
• Reports, required actions and timely completion of same.
  
• Field inspection and verification of all trade work as it relates to plans, details, specifications, applicable jurisdictional codes, manufacturer’s installation requirements, Facilities Design Guidelines, etc.
  
• Owners’ representation for verification of field-performed testing.
  
• Coordinates and recommends proactive quality control activities associated with project assignments, evaluates each project’s progress on a regular basis, and provides recommendations for specific project quality action items.
  
• Assists Associate Director with developing and implementing a quality control policy with specific goals and procedures, recommending priorities, establishing objectives, goals and key results expected of each project team.
  
• Assists with quality control training and professional development opportunities for D&C staff.
  
• With D&C staff, refines and implements project management procedures; Ensures adherence to policies, procedures, and D&C project management standards.
  
• Provides superior customer service to internal and external D&C customers by understanding the programmatic facility quality needs of customers and translating them into completed projects in a timely manner.
  
• Develops a high value service ethic such that internal clients rely on D&C for professional advice, guidance, project leadership and consistently high-quality project results.
  
• Provides inclusive quality-focused planning and review approach with JHU operations, maintenance, management, and service peers to assure delivery of projects that are appropriate for their function, easy to maintain, durable, energy efficient, integrated with existing systems, and aligned with the strategic mission.
  
• Works cohesively with all units of Facilities and Real Estate to support the overall mission of the organization.
  
• Fosters collaborative relationships among all project team members.
  
• In coordination with project Sr Project Man