Cabling Infrastructure Manager, DCC Communities

AWS Infrastructure Operations seeks an Infrastructure Delivery Manager to lead our network capacity cabling infrastructure team in Central Ohio. This leadership role combines technical expertise with people management to drive our Data Center Operations forward, focusing on delivering network capacity with zero rework targets.

The Infrastructure Delivery Manager will oversee the cabling infrastructure installation for inbound capacity and equipment while managing a growing team. Key responsibilities include developing sustainable processes, driving automation initiatives, and overseeing low voltage structured cabling across AWS data centers. The role requires expertise in budget tracking, strategic planning, and technical solution development to optimize delivery cycle times without compromising network availability.

As part of AWS Infrastructure Services, you'll join the team that maintains our global infrastructure powering millions of customer workloads. Working alongside software engineers, hardware specialists, and security experts, you'll help ensure reliable service delivery while optimizing costs. The position demands proven people management experience, strong technical understanding of data center operations, and a track record of process improvement and automation.

This role directly impacts AWS's global infrastructure, which includes the design, planning, and operation of our data centers, servers, storage, networking, power, and cooling equipment. You'll collaborate across AWS teams to maintain industry-leading safety and security standards while scaling our infrastructure to meet growing customer demands.

Success in this position requires balancing technical expertise with leadership skills, driving innovation while maintaining operational excellence, and contributing to our culture of continuous improvement. The ideal candidate will bring both strategic vision and hands-on experience to help take AWS Data Center Operations to the next level.

Key job responsibilities
Team Management and Development
-Prioritize and assign tasks to data center technicians and operators
-Recruit, train, and guide staff on industry best practices
-Host weekly staff meetings
-Ensure compliance with Amazon performance management standards

Operational Oversight
-Manage infrastructure installation from procurement through deployment
-Oversee cabling infrastructure installation in data centers
-Coordinate team resources for projects, emergencies, and maintenance
-Provide weekly reports to data center leadership

Process Improvement
-Develop and implement policies and procedures to meet industry standards and SLAs
-Manage tasks and deliverables across projects of varying sizes

Flexibility and Availability
-Support potential off-hours and on-call needs

A day in the life
This position requires on-site presence at AWS data centers throughout Central Ohio to conduct supervision, team meetings, safety inspections and manage daily operations. The role includes mandatory management meetings at AWS corporate offices throughout Central Ohio.

About the team
AWS Infrastructure Services powers the global cloud computing leader, maintaining data centers and equipment across 30+ regions with 99.99% uptime. Our diverse team of tackles complex supply chain challenges, implementing complex solutions for millions of customers.
AWS leads with over 200 services, continually innovating since pioneering cloud computing. We value diverse experiences, welcoming candidates from all backgrounds. Our inclusive culture prioritizes work-life balance through flexible arrangements and support for personal and professional growth.
AWS offers extensive development opportunities, including employee-led affinity groups, diversity initiatives, mentorship programs, and continuous learning resources, aiming to become Earth's Best Employer.

Basic Qualifications

- Bachelor's degree in a relevant field or equivalent work experience
- 1+ years of management experience
- 2+ years of data center engineering or operations experience

Preferred Qualifications

- 2+ years of data center engineering experience
- 2+ years of network engineering and deployments for large-scale networks in a corporate environment, including hands-on physical infrastructure installations, hardware integration, racking, and cabling experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- Experience leading process improvements
- Experience writing technical documents, project plans and progress reports to leadership and to stakeholders
- Experience in automating, deploying, and supporting large-scale infrastructure
- Experience with lean methodologies
- Six-Sigma or equivalent certification, or Associate's degree or above
- Experience in ca