Accounts Receivable & Credit Risk – Senior Process Associate – German– Remote RO

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500,` with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Accounts Receivable & Credit Risk – Senior Process Associate – German– Remote RO

Responsibilities

·       Perform Customer Credit Risk Assessment for Exiting / New customer

·       Contact with internal stakeholders (CSD, Bus, local Finance) for credit exposure alignment, issues, and escalations

·       Cash Application, research unapplied cash, unidentified payment, Cash app report out

·       Handling Collections, AR Dispute and Reporting

·       Initiate collections for invalid disputes/ deductions and credit or debit note adjustment for a valid deduction

·       Review and monitor AR ageing reports across in scope customers via ERP reports

·       Auto - Manual billing - Dispatch and uploads of e-invoices to customers via customer portals i.e., Coupa, Tungsten, Ariba etc., e-mails, ERP

Minimum qualifications

·       Graduate (Commerce, Business Administration)

·       Relevant experience

·       SAP ERP experience

·       With relevant years of on hand Experience in credit risk, cash application

·       Customer Billing process, Working knowledge in Letter of Credit, Payment terms

·       Proficiency on Excel (Formulas, Filters, Lookups, Pivot etc.,)

·       Customer Focus, Listening, Attention to Detail, Data Entry, documentation, multi-tasking abilities required

Preferred Qualifications

·       Required language level for daily tasks: English C1+ German C1

·       Personal culture and ability to deal with the client properly

·       High motivation and ability to learn

·       Ability to work under pressure in a multifaceted environment.

·       Ability to be flexible and adapt to constantly changing priorities

·       Builds and maintains effective internal relationships to assure successful business performance

·       Resolves problems with partners quickly and efficiently, takes direction where needed

"What can we offer?

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