Consultant, Infrastructure Eng (Active Directory / Entra ID)

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

This position is for an Active Directory engineer role; the successful candidate will have an expert level of experience supporting a large Active Directory infrastructure. Candidates should have the following skills and experience:

• Advanced knowledge of Active Directory to include promotion and demotion of Domain Controllers, backup and recovery of Active Directory
• Design, implement, and maintain AD infrastructure.
• Demonstrated expertise in designing, implementing, and maintaining complex Group policies.
• Troubleshooting complex access issues, including DNS services issues.
• Proficiency with monitoring, auditing, and configuring security policies.
• Ensure secure configuration and standard control compliance.
• Ability to provide mentorship and coaching to junior engineers.
• Ability to seek opportunities to improve process/procedures via AI and automation.
• Knowledge of cybersecurity fundamentals (specific to Identity Access Management).
• Ability to consult and collaborate with customers and technology partners.
• Soft skills to include verbal and written communication.

#LI-TN1

Job Description Summary

If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!

As a Consultant, Technology Engineer, you deliver standard and custom supportable technology products. The solutions you build are based on Nationwide’s architectural standards, technology roadmaps, industry trends and business requirements. You’ll focus on collaboration, data, systems, storage, middleware, network, security and contact center technology products. You’ll also be accountable for the operational aspects and management for the above products according to the business requirements and defined service level agreements (SLAs).

Job Description

Key Responsibilities: 

• Collaborates with Technology Architecture professionals to develop technology product roadmaps.

• Responsible for applying secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.

• Designs and implements standard builds/templates for all technology platforms.

• Drives product improvements through optimization, enhancements and the implementation of new features and functions.

• Works continuously with other Technology Engineering teams and Technology Architecture to ensure the success of products.

• Conducts “proof of concept” labs for enhancements, new solutions and competitive bake-offs.

• Designs standard and custom technology solutions for business partner projects, including pre- production testing, performance tuning, handoffs and certification.

• Conducts proactive and reactive monitoring to detect, predict and resolve abnormal conditions in the environment.

• Collaborates with vendors to help drive design innovation in product enhancements and improvements.

• Executes on production engineering processes, incident management, root cause analysis, problem management, change management, release management and knowledge management.

• Provides complex production support for all technology platforms.

• Provides oversight for technical labs and development environments.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to AVP, Director or Manager Technology Engineering Manager/Technology Product Manager.

Typical Skills and Expe