Consultant, Business Consulting

If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Location: Hybrid in Des Moines, IA; Scottsdale, AZ; or Columbus, OH

In-Office Days:  Tuesdays and Wednesdays

Leader Location: Des Moines, IA

Are you passionate about operational excellence and thrive in a collaborative, customer-focused environment? Join our Talent Acquisition Process (TAP) team—an impactful, behind-the-scenes group supporting Culture and Talent Acquisition.

We’re seeking a proactive problem-solver with strong communication, execution, and collaboration skills, plus a solid grasp of systems, compliance, and process improvement.

In this role, you’ll:

• Support Workday Recruiting by identifying issues, testing solutions, and communicating updates.
• Implement compliance and policy changes in partnership with Legal and HR.
• Manage audit responses
• Streamline recruiting processes.
• Oversee vendor relationships
• Provide system/process support
• Deliver training and lead change management initiatives.

The preferred candidate will have:

• Proven project management and stakeholder engagement experience.
• Strong communication skills across all levels.
• A customer-first mindset and passion for continuous improvement.
• Resilience, critical thinking, and the ability to work independently.
• Familiarity with process mapping, troubleshooting, and UAT is a plus
• Experience interpreting and operationalizing legislative helpful
• Workday experience helpful

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Job Description Summary

We are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, strong business savvy and contributing to a stellar team dynamic. If you thrive in a busy, engaging work environment, we want to know more about you!

As a Consultant, you'll act independently or as a member of a team responsible for establishing a common understanding of the business environment in which a project must be defined, designed, created, deployed, used and supported. You will participate in major process modeling, analysis and design efforts providing business performance management, organizational design and business risk management capabilities to formulate pragmatic, forward facing and impactful business transformation plans.

Job Description

Key Responsibilities:

• Partners with senior leaders to transform their businesses through the strategic application of people, processes and technology. Participates in the planning process by identifying complexities, dependencies and duplications.

• Demonstrates expertise in leading business process analysis/design, organizational analysis, needs assessments and cost/benefit analysis to align solutions with business strategies and direction. Consults with functional groups within Nationwide Technology and internal business clients to develop short- and long-term business transformation plans. 

• Serves as process management contributor and consultant between business customers and systems area for development and implementation of business processes and procedures. Responsible for communicating to customers, management and external sources.

• Identifies critical elements of a business process that need to be managed. Defines criteria of performance success. Reports performance in a cohesive manner. 

• As a team member, participates in analysis and design of organizational structures, roles, responsibilities, governance, staffing and sourcing to support business goals, strategies and process architecture. Provides significant contribution in executing business unit level change. 

• Conducts and leads training of customers on business, technological, societal and environmental trends to support strategies for improving business performance.

• Facilitates evaluation and research of new and existing products, procedures and/or workflow needs associated with business systems