HR Operations Coordinator

Location: Salt Lake City, Utah

Snowbird is situated in the middle of the Wasatch Mountain Range and is not only home to awe-inspiring views and mighty terrain, it is also home to employees equally as remarkable. Snowbird is continually looking for the best, those who share a passion for these mountains and the outdoors. Snowbird is a unique resort with distinct summer and winter seasons and offers full-time, part-time and seasonal positions.

TITLE:                  HR Operations Coordinator

LOCATION:         Snowbird HR Offices (SBC as main office location)

STATUS:              Hourly, Full-time, Year-round

SCHEDULE:        Generally, 8:45AM – 5PM, Monday – Friday (summer) / Tuesday-Saturday (winter)

SUMMARY

Are you a naturally organized, administrative professional with high attention to detail? Do you feel comfortable delivering training presentations?

The HR Operations Coordinator supports day-to-day human resources operations with a focus on onboarding, training coordination, and administrative processes. This role serves as a key point of contact for new and returning employees and works closely with Recruiting, Employee Services, and department leaders to ensure consistent, compliant, and efficient HR practices. Success in this position requires strong organization, attention to detail, effective communication, and the ability to manage multiple priorities in a dynamic environment.

Do these words describe you: highly organized, problem solver, helpful, positive, friendly, efficient and kind? If you answer yes, then Snowbird has the perfect opportunity for you.

What You'll Do

As the HR Operations Coordinator, you will own most of the onboarding and integration processes of new and returning employees while providing administrative and operational support across the HR team. This role plays an important part in maintaining consistent processes, supporting compliance requirements, and delivering a positive and welcoming employee experience.

Specific Areas of Responsibility

• Use online systems, including Workday, to guide employees through onboarding steps, HR systems, and required documentation in a timely and accurate manner.
• Drive onboarding compliance processes, including completion of I-9 documentation, E-Verify, and audit readiness for employee records.
• Greet and assist employees and visitors, providing clear information, direction, and support; serve as a reliable point of contact for internal customer service within HR.
• Manage new hire tracking tools and spreadsheets; monitor onboarding progress, follow up on outstanding items, and coordinate new hire orientations.
• Ensure compliance with company standards related to equipment and vehicle operation by supporting internal tracking processes, safety standards, and regulatory requirements.
• Assist HR Business Partners (HRBPs) with developing basic online training materials, including PowerPoint presentations and supporting documentation.
• Coordinate and co-deliver training on HR processes, policies, and procedures to managers and employees.
• Collaborate on projects to develop and maintain online training resources and tools.
• Partner with HR and department leaders to identify training gaps and recommend process improvements.
• Track, maintain, and prepare recurring reports on HR metrics related to onboarding, training completion, and participation.
• Assist with maintaining and updating a centralized library of training materials, SOPs, and process documentation.
• Train managers on the hire and onboarding processes while promoting consistent practices across departments.
• Provide support for HR team initiatives, including benefits administration, workers’ compensation, transportation schedules, employee website updates, and verification of employment (VOE) requests.
• Assist & coordinate with Employee Services Administrator for consistent front desk coverage, including responding to employee inquiries via in-person interactions, phone, and email as needed.
• Assist non-English speaking employees through translation tools or coordination with bilingual staff.
• Travel between Snowbird and Corporate office locations as required.
• Perform additional duties and projects as assigned to support departmental and organizational goals.

Interactions

• Collaborate regularly with Recruiting, Employee Services, and department leadership.
• Communicate clearly, professionally, and respectfully with employees at all levels of the organization.
• Handle inquiries and concerns with professionalism, discretion, and sound judgment.
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