Assistant Store Manager

You’re applying for a position with an independently owned and operated Dairy Queen® franchise, not with American Dairy Queen Corporation or International Dairy Queen, Inc. As such, all hiring decisions—including wages, scheduling, and employment terms—are made by the franchise owner.

?? Join the Dairy Queen® Family – Where Smiles Are Served Daily!

We’re looking for an Assistant Manager who thrives in a fast-paced environment, loves building strong teams, and is passionate about creating unforgettable fan experiences. If you’re a driven and upbeat leader who enjoys developing people and leading by example, this is the perfect opportunity to grow your career with a beloved global brand.

As an Assistant Manager, you’ll play a key role in overseeing daily operations, ensuring fan satisfaction, and supporting a high-performing team culture. With opportunities to learn and grow in a supportive environment, this is more than a job—it’s a chance to make a real impact!

?? Key Responsibilities

• Be a brand ambassador for Dairy Queen®, maintaining professionalism and positivity at all times
• Deliver exceptional fan-first service through speed, accuracy, and genuine hospitality
• Supervise daily operations in both front-of-house and back-of-house settings
• Uphold high standards in food safety, cleanliness, and product quality
• Drive performance by coaching and supporting team members on shift
• Support the General Manager in achieving store goals and optimizing profitability
• Assist with inventory management, ordering, and cash handling procedures
• Respond to guest concerns with promptness and professionalism
• Foster a fun, respectful, and inclusive work environment
• Engage in community marketing events and local store promotions when assigned
• Maintain a proactive, solution-driven mindset and contribute to a culture of accountability
• Lead by example and create memorable moments for every fan who walks through the door

?? Qualifications

• 1–3 years of restaurant management or supervisory experience (QSR preferred)
• High school diploma or equivalent (college degree is a plus)
• Proven experience managing food costs and labor efficiency
• ServSafe® certification (or ability to become certified)
• Excellent communication and problem-solving skills
• Ability to work a flexible schedule including weekends and holidays
• Physically able to stand for extended periods and lift up to 50 lbs
• Passionate about customer service, team development, and personal growth

? Why Work With Us?

• Competitive pay and performance incentives
• Opportunities for advancement and leadership training
• Supportive and family-oriented team culture
• Flexible scheduling
• Be part of a recognized and loved global brand