Global Places and Security Program Manager

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

The Global Places and Security (GPS) Program Manager will form a critical part of our Global Security Operations Center (GSOC) and Technical Security Programs alignment. The role is based in our HQ (Santa Clara, CA) and will be responsible for implementing initiatives identified by the program Director. Among these will be the implementation of an AI-augmented GSOC digital transformation platform; establishing of cross-functional data pipelines for sharing security data with various stakeholders (and consuming their data, as required); optimization of our critical event management and emergency notification system; as well as process optimization for the GSOC.

Your Impact

• Function as the GPS liaison to the IT org - This may include
  • Identifying and engaging with correct points of contact within the IT org for cross-functional project execution
  • Gaining visibility into, and understanding of, IT’s change management process
  • Develop a high-level (non-technical) understanding of IT’s software deployment process and CI/CD pipeline
• Establish a configuration and change management program for the GSOC and Technical Security Programs
• Develop and maintain Standard Operating Procedures for the GSOC and Technical Security programs
• Manage technology evaluation projects, including vendor engagement and requirements capture
• Manage technology deployment projects,  including adherence to requirements, budget, and schedule
• Improve the GSOC communications capabilities
• Identify areas of inefficiencies within the GSOC program and suggest improvements

Qualifications

Your Experience 

• Team player - demonstrated ability to work well with cross functional team members in a dynamic, fast paced environment
• Love to build & innovate - always looking for ways to improve solutions & efficiency
• Being a self-starter is a key to success in this role - we face new & unique challenges daily - The successful candidate can collaborate with our stakeholders, listen & understand a business problem, develop & present a recommendation, and implement the solution
• Excellent verbal and written communication skills
• Excellent analytical skills - ability to break down a complex problem into its primitives
• Ability to manage multiple projects and work assignments and ensure that projects are tracking to deliverable dates
• Comfortable with ambiguity and handling confidential information
• Professional at all times with all levels of the company
• Ability to accomplish projects with minimal supervision
• Proficiency in Google Workspace tools (Gmail, Docs, Sheets, Slides, etc.)
• Ability to analyze and compare data to make impactful recommendations
• Experience with project management tools and principles (Asana, MS Project, Primavera P6, Smartsheet, Monday.c