Operations Support Manager, Autonomous Vehicles

Here at Avis Budget Group, you’ll be joining a team of 25,000 driven people performing with purpose. Together, we’re moving the future of transportation forward through innovative, customer-focused solutions.

Our culture is performance-driven — we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We’re proud to make a positive difference in the lives of our colleagues, customers, and the communities where we operate.

Leveraging its core strengths in large scale fleet management, Avis Budget Group has entered into a strategic partnership with the leader in self-driving technology, to launch and scale a fully autonomous ride-hailing service in Dallas.  This new strategic partnership reflects the Company’s ambition to grow beyond travel and actively shape the future of mobility.  Sounds your speed? Come join our family. 
 

As the Operations Support Manager, Autonomous Ride Hail Vehicles, you will assist with key operational functions such as onboarding, provisioning, materials management, safety/compliance, facilities, reporting, and training coordination. The role provides hands-on operational support to the leadership team to ensure smooth, efficient, and compliant daily operations.

What You’ll Do:

• Support the daily operations of the depot, acting as a key point of contact for onboarding, training coordination, materials control, and operational reporting.
• Manage and resolve AV alerts generated by the fleet monitoring system; ensure proper documentation and escalation of incidents as needed.
• Input and reconcile purchase orders, repair orders, and invoices, ensuring timely processing and cost accuracy
• Manage employee onboarding and offboarding logistics, including documentation, equipment provisioning, and HR coordination.
• Support training programs for new hires and ongoing development, ensuring training completion and maintaining accurate training completion records.
• Oversee materials inventory ensuring operational supplies, uniforms, tools, and safety equipment are maintained, ordered, and tracked accurately.
• Manage supply and replenishment of approved cleaning fluids and consumables.
• Manage scheduling, payroll validation, and vendor invoicing as needed.
• Ensure proper handling, storage, and security of equipment (e.g., car keys, laptops, charging gear, cleaning equipment).
• Assist with facilities management, coordinating repairs, maintenance requests, and vendor communications.
• Partner with leadership to coordinate safety and compliance initiatives, including audits, safety training sessions, and adherence to company and regulatory standards.
• Develop and maintain operational reports and dashboards tracking KPIs related to uptime, safety, and materials usage.
• Collaborate with ABG and the partner’s teams to support cross-functional projects and process improvements.

• Provide a safe work environment by ensuring all safety policies and practices are followed and maintained, partnering with Safety where appropriate.

What We’re Looking For:

• Bachelor’s degree preferred (or equivalent in education, training or experience)
•  2+ years of progressive experience in related field (rental car, logistics, fleet management, ride hail, mobility services or related service industries) of progressive operations and logistics management, including managing a team of people 
• Excellent organization and prioritization skills, self-starter, able to work in a fast-paced environment with minimal supervision
• Exceptional communication and leadership skills with the ability to influence cross-functional teams
• Proficient in data analytics, forecasting, reporting, and problem-solving skills
• Proficient knowledge of Microsoft Office suite of products, including Excel

• Valid driver’s license, authorized to work in the United States and successful completion of pre-employment qualification checks
• Ability to work flexible schedules in a fast-paced environment that may include early morning, nights, or weekends, as determined by business needs
• Ability to sit, stand, walk, bend, reach, and move throughout the location for extended periods, as well as type, communicate clearly, and lift a minimum of 25 lbs.
• Ability to work in varying environments, such as indoors and outdoors
• This is an on-site, in-person role.

Perks You’ll Get:

• Competitive salary, eligible for short-term incentive plans
• Access to Medical, Dental, Vision, Life and Disability insurance  

• Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pe