Account Manager - Commercial & Industrial Manufacturing (West Region)

Location:

(HAL) Remote_USA-CA

Job ID:

R0061900

Date Posted:

2024-09-12

Company Name:

HITACHI AMERICA, LTD.

Profession (Job Category):

Other

Job Schedule: 

Full time

Remote:

Yes

Job Description:

Account Manager - Commercial & Industrial Manufacturing

Company: Hitachi Global Air Power  

Location: Remote – West US

Status: Full-time 

The Company

Hitachi drives Social Innovation Business, creating a sustainable society through the use of data and technology. We solve customers' and society's challenges with Lumada solutions leveraging IT, OT (Operational Technology) and products. Hitachi operates under the business structure of “Digital Systems & Services” - supporting our customers’ digital transformation; “Green Energy & Mobility” - contributing to a decarbonized society through energy and railway systems, and “Connective Industries” - connecting products through digital technology to provide solutions in various industries. Driven by Digital, Green, and Innovation, we aim for growth through co-creation with our customers. The company’s consolidated revenues for fiscal year 2022 (ended March 31, 2023) totaled 10,881.1 billion yen, with 696 consolidated subsidiaries and approximately 320,000 employees worldwide. For more information on Hitachi, please visit the company's website at https://www.hitachi.com.

Hitachi Global Air Power (HGAP) is a unit of Hitachi Industrial Equipment Systems — a subsidiary of Hitachi — that operates factories in Michigan City, IN (headquarters) and Suzhou, China and sales offices located in Europe, Australia, Southeast Asia and South and Latin America.

HGAP’s compressed air solutions power manufacturing operations worldwide; from food and beverage, to pharmaceuticals and computer chips. Its portable compressors provide the air power to build roads and bridges, lay pipelines and aid in oil and gas mining and production.

Hitachi Global Air Power offers a full range of integrated compressed air solutions including:

• Oil Flooded Industrial Air Compressors

• Oil Free Air Compressors

• Portable Air Compressors

• Aftermarket OEM parts and fluids

This product portfolio is engineered to provide ultra-high efficiency compressed air products and connected solutions that help achieve more energy savings and operational efficiencies. You can visit Hitachi Global Air Power to find out more.

Summary: 

As the Aftermarket Account Manager at Hitachi Global Air Power, you'll play a vital role in driving our growth trajectory and ensuring customer satisfaction within the stationary equipment sector for the Hitachi Global Air Power brand of air compressors. Your primary objectives will revolve around driving growth in aftermarket sales, fostering strong partnerships with our distributors and partners, and maintaining customer satisfaction post-purchase.  

Responsibilities:

• Collaborate closely with distributors and customers to aggressively grow aftermarket sales in alignment with growth targets.

• Lead the execution of sales programs and events to drive engagement and revenue.

• Develop comprehensive annual aftermarket sales strategies for various regions, offering strategic guidance for goal attainment.

• Analyze regional sales performance and devise corrective measures to address any challenges and ensure continued growth.

• Act as a trusted advisor to distributors and channel partners, providing insights and recommendations to help them maximize parts sales opportunities.

• Equip distributors and channel partners with the necessary sales tools, resources, and marketing materials to effectively promote aftermarket parts to their customers.

• Strategic and tactical coordination with the stationary equipment sales team to ensure alignment and synergy.

• Act as the primary liaison for gathering customer and partner feedback, providing valuable insights to relevant teams.

• Devise strategies for partners, including parts and service programs tailored to enhance customer satisfaction.

• Conduct aftermarket sales training sessions to equip partners with the necessary skills for effective sales and service.

• Set and monitor service training objectives with distributors and partners, ad