Credit and Collections Manager

CoreWeave is the AI Hyperscaler™, delivering a cloud platform of cutting edge services powering the next wave of AI. Our technology provides enterprises and leading AI labs with the most performant, efficient and resilient solutions for accelerated computing. Since 2017, CoreWeave has operated a growing footprint of data centers covering every region of the US and across Europe. CoreWeave was ranked as one of the TIME100 most influential companies of 2024.

As the leader in the industry, we thrive in an environment where adaptability and resilience are key. Our culture offers career-defining opportunities for those who excel amid change and challenge. If you’re someone who thrives in a dynamic environment, enjoys solving complex problems, and is eager to make a significant impact, CoreWeave is the place for you. Join us, and be part of a team solving some of the most exciting challenges in the industry.  

CoreWeave powers the creation and delivery of the intelligence that drives innovation. 

What You’ll Do

As the Credit and Collections Manager, you will lead the small and growing Collections team and build processes and policies to scale the team’s activities for this leading company. You’ll use your experience in collections, credit and cash application to improve CoreWeave’s financial and operational performance and provide greater insight to executives on our performance. In this role, you will oversee and guide the collections, credit and cash application process, perform collections for major customers, and design, build, and launch new processes and systems. You will also create reporting on Accounts Receivable-related key metrics, manage the bad debt allowance, and collaborate with and assist the Billing team in enhancing their processes.  Additionally, you will support the month-end close process, participate in the design of SOX controls, perform those controls, and support the audit process. You will report to the Head of Commercial (Revenue) Accounting.

• Lead the Credit and Collections team and its activities, including collection, credit management, and cash application
• Identify process improvements, design solutions, and see those solutions through to successful completion
• Select and implement systems to manage and automate the credit, collections, and cash application activities 
• Adjust on a recurring basis our collections strategy with appropriate dunning messages, including deactivation and utilization of third-party collections
• Develop and coach our Collections team members, including both internal and outsourced resources, and hiring future team members
• Lead the cash collection forecasting process
• Build positive relationships with customers and partners
• Propose, implement, report, and improve our Accounts Receivable-related metrics
• Examine and improve our month-end close process related to Accounts Receivable
• Automate processes and partner with other teams to automate joint processes
• Assist in designing SOX controls, as well as implement and perform those controls
• Drive continuous improvement across all Accounts Receivable functions
• Investing in our people is one of our top priorities, and we value candidates who can bring their diversified experiences to our teams. Here are some qualities we’ve found compatible with our team. We'd love to talk about whether this aligns with your experience and Interests and what you’re excited to work on next.

Who You Are

• 4+ years of experience in Accounts Receivable 
• 2+ years of progressive team management experience
• Experience in a high-growth tech company with high-dollar and highly-negotiated B2B contracts
• Prior experience growing remote Accounts Receivable team members
• Strong analytical skills and a driven problem-solver
• Excellent communication skills, both written and verbal
• Bachelor’s Degree or equivalent work experience
• Solid experience with NetSuite and Excel 
• Experience implementing new systems to assist with or automate collections and/or cash application processes
• Experience with invoicing customers 
• Experience at Manager level or above in a publicly traded high-growth tech company
• Applicants must have work authorization that does not require sponsorship from the company now or in the future

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,000-145,000. Pay is based on a number of factors including market location, and may vary depending on job-related knowledge, skills, and experience.

What We Offer

The range we’ve posted represents the typical compensation range for