Director of Catering and Events

Company Description

A treasured Austin landmark reimagined by internationally known designer Ken Fulk, Commodore Perry Estate will be a modern interpretation of a residential estate from eras past, where guests are invited to sit back, celebrate and be inspired with thoughtful conversation. The Estate will bring a new level of contemporary glamour and whimsical soul to the city in the form of a full service Hotel, private Mansion, Lutie's Restaurant, an over-sized outdoor pool, and exquisite outdoor and indoor event space. As a team member at Commodore Perry Estate, you will enjoy a sense of family like no other. We offer competitive compensation and benefits in a historical and fun working environment, where individuality is celebrated and dreaming big is encouraged.

Job Description

The Director of Catering and Events reports directly to the Area Director of Sales and is responsible for leading the Catering, Events, and Banquets team. Additionally, this role is also responsible for  selling and servicing all corporate/non-social events.  The position will set up the strategy to identify and source business as well as plan, detail and execute these functions.  This manager will handle pro-active direct sales, marketing, appointments, site inspections, on-site coordination and execution of all event and catering functions and works as a liaison to the client and hotel to create unique and memorable experiences for our guests.
 

The ideal candidate will have a strong entrepreneurial spirit, is innovative, results-driven with a desire to exceed customer expectations.  This role requires exceptional business acumen with attention to detail, forecast accuracy, and budget preparation. The candidate must have experience with revenue generation with differentiating strategies.  Bowie House is looking for a leader and an active member of the team, handling high profile catering and events, while willing to be a part of the operation. The Director of Catering of Bowie House will become a part of the Fort Worth community, building relationships with key planners, city tastemakers and fellow industry professionals.
 

The position requires a schedule which matches client demand.  Hours will flex based on site inspection requirements and event execution.  It will be expected that the Director of Catering and Events is present to greet all clients in advance of events, check-in with them daily during on-site, and be present to review the final billing and conduct post-conference interviews.  Weekends are required when site inspections, banquet or catering events are taking place on the property.

KEY RESPONSIBILITIES

Please note that this is not an exhaustive list of everything that needs to be done  Within this, the key responsibilities for this position are:

• Evaluate and initiate opportunities for developing new sources of business by actively prospecting and soliciting, developing, and maintaining social catering accounts through networking, telephone, personal sales calls, trade shows, and on-site entertainment.

• Responsible for Catering account and production goals for the hotels, supporting the total revenue goals (inclusive of rooms related revenues). 

• Establishes initiatives and executes direct sales objectives to promote Auberge Resorts brand.

• Ensures accurate forecasting each month.

• Maintains the integrity of revenues ensuring Delphi is kept up to date with accurate banquet checks  and matches the P&L each month

• Organize and schedule direct sales efforts via phone, email, and in-person; average of 5 prospecting efforts per day are expected (25 per week). 

• Accurately maintain and build a database of clients in property CRM (salesforce/Delphi or other as pms systems evolve). Responsible for the overall accuracy of the database.

• Responsible for development of BEOs for each event with accurate billing post-event, with production of documents by Sales Coordinator. 

• Provide matrixed supervision of Sales Coordinator.  

• The position requires mandatory attendance at scheduled site inspections, event kick-off, and hand-off to F&B team once everything is detailed out.

• Provide feedback and goals and objectives in preparation of annual sales plans and budgets.

• Evaluate promotional events, trade shows, community, and industry events to make sure attendance produces the proper return on investment. 

• Work with tourism organization to maximize area opportunities and buying power 

• Supervision and overall responsibility of the Catering and Event Management function at Bowie House. This includes but is not limited to the Menu and Event Proposals, Contracts, Banquet Event Orders, Catering Resumes, Daily Events Report, and Delphi Input Standa