HYBRID - General IT Info Systems Tech II

Sigma Defense Systems is a leading technology company serving the Department of Defense (DoD), providing tactical communications systems and services for digital modernization since 2006. Through our acquisitions of SOLUTE in January 2022 and Sub U Systems in May 2022, we have expanded our software and communications hardware solutions to better support JADC2, C5ISR, SATCOM, and DEVSECOPS for customers in the Army, Navy, Air Force, Marine Corps, and Space Force. Through a combination of hardware, software, and industry expertise, we provide a complete portfolio of solutions and services that accelerates information collection and sharing for faster decision making and better mission outcomes.

We are a company of innovative professionals thriving in a highly motivating work environment that fosters creativity and independent thinking. If you are a motivated individual with a desire to support our service men and women, now is a great time to join Sigma Defense!

Why would you work for us? Quite simply, the work we do is meaningful and stimulating. We promote initiative and independent thought; we encourage direct client engagement to ensure we are delivering what the customer wants; and our engineers and scientists are working on cutting-edge projects that move the state-of-the-art closer to the people who need them. If you're looking for technical challenges and an opportunity to take a leadership role in an environment that encourages you to excel, then WE are your destination.

Want to know what it's like to work for Sigma? Find out what our employees are saying.

Discover Your Next Mission with Sigma Defense - Find and follow us at Sigma Defense Systems LLC: Overview | LinkedIn and visit Sigma Defense | A Leading Technology Company for more information.

Equal Opportunity Employer/Veterans/Disabled: Sigma Defense Systems is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Sigma Defense is seeking a skilled and customer-focused IT Systems Administrator/Technician to join our dedicated team at Sigma Defense. As a General IT Info Systems Tech II, you will play an integral role in the maintenance, support, and enhancement of our information technology infrastructure and Sigma Defense employees. The ideal candidate will possess a solid technical foundation, experience with VMware, switches, routers, rack-and-stack procedures, user management, security, and patching. While technical expertise is essential, we emphasize the importance of excellent customer service and collaborative skills in this role.

This is a hybrid role which will require on-site presence as directed while providing flexibility for remote work.

Requirements

• Must be a citizen of the United States.
• Must be highly organized with a strong attention to detail.
• Must be able to multitask and prioritize work effectively.
• A great customer service presence with the ability to effectivity communicate is required.
• Must be able to lift up to 50lbs.

Essential Job Duties (not all-inclusive):

• Infrastructure Support: Participate in the configuration, deployment, and maintenance of our VMware virtualization environment. Assist in managing switches, routers, and networking devices to ensure a stable network infrastructure. Contribute to rack-and-stack operations for new equipment installations as needed.
• User Assistance: Aid in the administration of user accounts, permissions, and access rights across various systems and applications. Respond to user inquiries, assist in troubleshooting, and provide timely solutions to maintain user satisfaction.
• Security and Patching: Assist in implementing security measures to protect the organization's data, systems, and networks. Contribute to regular system updates, security patches, and vulnerability assessments.
• Technical Support: Collaborate with Level 1 support, providing assistance in resolving technical issues and incidents. Contribute to mentoring junior team members to foster knowledge sharing.
• System Monitoring: