Senior Pega Architect/Account Leader

Perficient is seeking a seasoned Pega Lead with hands-on technical and account leadership experience. This is a customer facing role responsible for driving business growth and assisting with GTM strategy. The role requires technical experience on the Pega platform along with consultative selling. As a key member of our leadership team, you will collaborate closely with Service Delivery, Business Development, and Sales to identify growth opportunities, validate solutions, and reinforce Perficient’s reputation as a trusted IT Services and Pega partner. This role is hybrid in nature requiring time spent at customer sites or at a Perficient location as needed. While our headquarters is located in St. Louis, MO, this position can be based anywhere within the United States where we have a Perficient presence. 

• Strategic Development: Design and evolve Perficient’s Pega solution offerings, ensuring technical excellence and market relevance.
• Enterprise Services: Design services that are essential for enabling business functions, ensuring operational efficiency, and maintaining service quality across departments.
• Innovation Leadership: Drive innovation across the Pega portfolio, leveraging business insight and technical expertise.
• Performance Optimization: Implement initiatives to enhance delivery team performance and service quality across the portfolio.
• Market Analysis: Evaluate service capabilities, financial performance, competitive positioning, and industry trends.
• Framework & Roadmap Creation: Contribute to business planning, develop technical roadmaps, update operational frameworks, and design cross-technology strategies.
• Enablement & Training: Build enablement materials and train delivery teams on Pega AI capabilities and technical best practices.
• Sales Collaboration: Partner with Business Development and Sales to identify new service opportunities, validate solutions, and build compelling customer value propositions.

Pre-Sales & Solutioning

• Prepare solution Blueprints and value-based proposals tailored to client needs
• Lead discovery sessions with prospective clients to understand their business challenges, technical environments, and strategic goals.
• Translate discovery insights into high-level solution architectures aligned with Pega best practices and platform capabilities.
• Develop resource plans, project timelines, and effort estimates to support sales pursuits and client proposals.
• Collaborate with internal and external stakeholders—including Sales teams, Delivery Leads, and Clients—to define winning engagement strategies.

Proposal & Sales Support

• Craft compelling solution narratives, architecture diagrams, scope definitions, and supporting documentation for sales presentations.
• Contribute to the development of Statements of Work (SOWs), ensuring accurate scoping, deliverables, and delivery models.
• Support RFP/RFI responses by leveraging existing assets and creating new content that provides strategic and technical guidance.

• Partner with Perficient’s Pega Leadership team to position the company as a trusted advisor and preferred consulting partner.

   

Collaboration & Enablement

• Serve as a trusted advisor to clients, helping them navigate the Pega ecosystem and adopt scalable, value-driven solutions.
• Work closely with Perficient’s Pega sales, delivery, and industry teams to align with go-to-market strategies and industry trends.
• Stay current on Pega product updates, new features, and platform innovations to continuously refine sales strategies and solution offerings.

• Certifications: Pega CSSA or LSA certification
• Platform Expertise: Hands-on experience with Pega Infinity and strategic industry frameworks
• Strategic Experience: Proven track record in Pega presales, solution development, and IT