Partner Support Agent (French-Speaking)

About Us

Partner.Co is a global health and wellness company that partners with independent Brand Partners to help people achieve a body, business, and lifestyle they love.

Through our Partnership Marketing process, we provide Brand Partners with everything they need to build their business, and we provide our customers with high-demand products in the wellness, fitness, skincare, and personal care spaces.

Check out the links below to learn more about us! 

• Our Story 

• Our Values & Community 

• Leadership 

• Clinical Studies 

Our Culture

Partner.Co is a dynamic company with offices around the globe. Our international presence enables our corporate staff to engage with diverse cultures as we collaborate and thrive as one high-performing, energetic team.

We foster a collaborative culture where hard work is balanced with fun, and every team member's contributions are valued. Your impact matters, and we encourage all ideas!

We are passionate about health and wellness! As a member of our team, you can receive guidance, support, and amazing products to help you achieve your personal wellness goals. Plus, you'll have a community of friends cheering you on every step of the way!

The Opportunity

As a Partner Support Agent, you’re the voice of the brand! You’ll be the go-to expert for our Brand Partners — providing fast, effective, and personalized solutions across phone, chat, and email. You’ll thrive in a dynamic, fast-paced environment where every interaction is an opportunity to make a difference. We expect an exceptional level of customer service and professionalism in every interaction.

What You’ll Do:

• Prioritize inbound calls, offering real-time assistance with professionalism and care
• Provide multi-channel support (phone, chat, email) with efficiency and empathy
• Deliver quick, accurate solutions while maintaining a high level of service
• Handle escalated calls with professionalism and poise
• Manage and update orders and account information
• Provide technical support and conduct research
• Track interactions, tickets, and feedback that help improve our systems
• Act as a trusted partner to our field reps, building strong relationships through consistent, high-quality support
• Be accountable to a monthly performance scorecard — a tool for growth, recognition, and continuous improvement

What We’re Looking For:

• Patience, positivity, and a "how can I help?" attitude
• Strong communication skills — both verbal and written
• Sharp problem-solving and decision-making skills
• Detail-oriented multitasker with a passion for getting things right
• Discreet and trustworthy when handling sensitive information
• A natural leader who brings consistency, reliability, and initiative
• Bilingual French/English

We Love Candidates Who Have:

• A passion for health & wellness
• A desire for growth
• Servant leadership skills

Partner.Co Benefits & Perks:

❤️‍🩹 Health Benefits - Including Medical, Dental, and Vision insurance, as well as HSA contributions

🌴 Flexible Paid Time Off – Take the time you need, plus 11 c