Research Administration Management Analyst 3

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Job Title:

Research Administration Management Analyst 3

Department:

FAES | Food Science and Technology

Reporting to the Program Director, this position coordinates the day-to-day activities and services of the Sensory Evaluation Center (SEC). The Program Manager supports the operational success of the SEC through the organization and delivery of contract sensory studies. Responsibilities include preparing study protocols and computer ballots for data collection; coordinating scheduling and execution of contracted research; and preparing reports for clients. The position also provides support to faculty and student research or teaching efforts that involve sensory evaluation (discrimination testing and descriptive analysis) or consumer testing. The Program Manager assists in promoting the Center’s capabilities to potential clients and provides administrative support for contract processes including preparing draft agreements; tracking billing and accounts receivable; reconciling incentive payments and Center purchases; and maintaining financial records for the Center. This role includes supervising one technician and coordinating activities of 6-9 undergraduate employees who assist periodically in study execution. The position also maintains appropriate controls to safeguard test products, client equipment, incentive items (e.g., gift cards or cash), and other assets.

Required Skills:

• Skilled in planning and executing sensory evaluation experiments and trials,

• including discrimination testing, descriptive analysis, and consumer tests is required.

• Competency in the statistical evaluation of sensory data is required.

• Fiscal management including budgetary development, incentive tracking, and client invoicing is required.

• Ability to multitask and prioritize multiple projects.

• Self-motivated and collaborative.

Desired Skills:

• Experience supporting and managing the day-to-day operations of a sensory program. Experience mentoring and/or managing junior sensory personnel including students, interns, and/or technicians.

• Familiarity and experience with Compusense and Qualtrics is preferred.

Roles & Responsibilities:

Client Engagement and Program Management –

• Serves as the point of contact for clients seeking services or requesting details of activities provided by the SEC;

• Outlines study approaches and scope for contract sensory projects in response to client testing objectives or inquiries;

• Prepares draft statement of work, cost estimates, and service agreements for review based on client needs;

• Supports the organization of day-to-day execution of SEC activities, including client projects, student projects, internal grant support, and outreach;

• Prepares client reports describing methods, results, and interpretation

• Prepares and submits client invoices to the departmental fiscal officer for processing in Workday and, assists with tracking outstanding accounts receivable as directed.

Process and Operational Competency –

• Maintains reliable records related to sensory test execution, client report writing, and fiscal management including client invoicing and incentive tracking;

• Oversees the incentive ordering practices for SEC and sponsored-research projects by utilizing change order process or