Senior Revenue Cycle Advisor (Professional Billing)

Discover Vanderbilt University Medical Center:  Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

Revenue Management

Job Summary:

JOB SUMMARY
Evaluates revenue cycle performance operations independently. Ensures appropriate reimbursement of professional and technical services, serving as a liaison between clinic departments and the revenue cycle.

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KEY RESPONSIBILITIES:

• Acts as a liaison between clinical departments and revenue cycle.  Works collaboratively to solve problems utilizing critical thinking skills.
• Project management skills and leadership skills required to facilitate problem-solving and account management.
• Experience preparing for and presenting data, trends, and KPIs to physicians and administrators.
• Generalist rev cycle experience (pt. registration, billing, and collections, provider enrollment, contract management, etc.).
• Understand financial statements.
• Designs, plans, and implements billing procedures and systems for new services to ensure effective billing operations.
• Manages performance of billing function concerning established operating standards.
• Facilitates necessary training and oversight to ensure competency concerning billing compliance and regulatory matters.
• Engages in continuous process improvement initiatives to ensure a high-quality and cost-efficient billing and collection operation.
• Collaborate with various areas in the finance department to achieve optimal workflows to support operations.
• The responsibilities listed are a general overview of the position, and additional duties may be assigned.

TECHNICAL CAPABILITIES:

REVENUE CYCLE (ADVANCED)- Knowledge of the financial process to track patient care from registration and scheduling to the final payment of a balance.

PROBLEM SOLVING (ADVANCED)- Uses critical thinking and process improvement i.e., coaches and mentors development of problem statement, describes current state, identifies root causes, creates future state, coaches and mentors development of solutions and action plans with a sustainability plan. Applies appropriate tools to address issues.

PROCESS IMPROVEMENT (ADVANCED)- Identifies, analyzes, and improves upon existing business processes for optimization and to meet standards of quality.

CORE ACCOUNTABILITIES:

• Organizational Impact: Independently delivers on objectives with understanding of how they impact the results of own area/team and other related teams.
• Problem Solving/ Complexity of work: Utilizes multiple sources of data to analyze and resolve complex problems; may take a new perspective on existing solution.
• Breadth of Knowledge: Has advanced knowledge within a professional area and basic knowledge across related areas.
• Team Interaction: Acts as a go-to resource for colleagues with less experience; may lead small project teams.

CORE CAPABILITIES:

SUPPORTING COLLEAGUES (P2):

• Develops Self and Others: Invests time, energy and enthusiasm in developing self/others to help improve performance and gain knowledge in new areas.
• Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.
• Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences.

DELIVERING EXCELLENT SERVICES (P2):

• Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.
• Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.
• Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness.

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