Principal Business Data Steward

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

What You’ll Do

We are adding a Principal Business Steward to the Platforms & Profile team. This role will become a subject matter expert and key partner for all customer profile, permissions and preferences data. You will work in a complex and challenging stakeholder domain with cross-functional teams.  This role focuses on data collected from Discover customers and stored within the Customer Profile Product Family and used by the Communications Product Family.

As a Business Data Steward, you will be responsible for understanding all customer data and its attributes and connections to data compliance standards and processes. You will partner with business, technology, analytics, compliance, and business risk teams to ensure we collect and share data in compliance with laws and regulations and to create governance and policies around this data. Additionally, you will also actively manage and escalate risk and customer-impacting issues within the day-to-day role to management.  As a customer profile, permissions and preferences data subject-matter-expert, you must understand both technical and business process context of the data.

How You’ll Do It

• Is a data SME that understands both technical and business process context of the data.
• Supports data management initiatives and enforces data management standards.
• Ensures data changes are managed with appropriate impact analysis and communications to potentially impacted areas.
• Attends Data Steward meetings as a Key stakeholder in Enterprise Data Governance.
• Participates in the oversight process, ensuring accuracy between multiple reporting systems, which includes loading and reviewing statistical data.
• Coordinate with upstream and downstream teams utilizing the data and when necessary, identify correct business SMEs to engage in discussions.
• Executes controls and maintains relevant data/system/business process documentation and policy updates.
• Partners with the technology and analytics teams to complete business initiatives.
• Bridges the gap between business and analytics environments and enriches data in the analytics environment with business process definition.
• Reports progress and statuses to management. Oversees timely support and resolution as needed.

Qualifications You’ll Need

The Basics

• Bachelors – Analytics, Business Administration and Management, or related
• 8+ years – Data management and solutions in a business role
• In lieu of education experience – 10+ years of solid understanding of Data Management concepts including metadata management, Data Quality, Data governance, and Data Modeling. Experience gathering data requirements and performing complex data analysis is required. Ability to engage effectively with technical and analytics partners, understand business data requirements and translate to actionable solutions is key. Experience driving adoption of data capabilities across technology groups and enabling data literacy required.

Physical And Cognitive Requirements

• Primarily remain in a stationary position.
• No required movement about the work environment to complete the major responsibilities of the job.
• Primarily performed indoors in an office setting.
• Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.
• Ability to communicate verbally.; Ability to communicate in written form.

Bonus Points If You Have

• 4+ years of experience in data collection in Tag Management or Marketing Technology in a data stewardship, analytics, marketing or technical role, or related field
• 6+ years Information management and data analysis experience

Discover will not sponsor or transfer employment work visas for this position.  Applicants must be currently authorized to work in the United States on a full-time basis.

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Application Deadline:

The application window for this positi