National Service Line Director, School Based Services - Remote

Job Description:

Job Summary:

Responsible for strategic leadership, oversight, quality, and growth of school-based behavioral health programs across all markets. This position ensures consistent delivery of high-quality, 3-tier mental health services within K–12 school settings. This position will work closely with market leaders across the enterprise to ensure high-quality school-based programming is delivered consistently. Will support the oversight of clinical, administrative, and programmatic functions; ensure compliance with contractual, accreditation, and legal standards; guide program expansion; and support excellence in school and community partnerships.

Essential Job Functions:

• In partnership with market leadership teams, provides leadership, oversight, and strategic direction for all SBS programs across the enterprise.

• Ensures high-quality program delivery, evidenced-based practices, and continuous improvement across all SBS.

• Supports development, implementation, monitoring and evaluation of the Centerstone SBS model. Assists with workflows to support quality, efficiency, compliance, and exceptional client outcomes.

• Serves as a content expert on the school-based services model, youth mental health, trauma-informed care and prevention/early intervention frameworks.

• Serves as a main point of contact for market and regional school-based directors to ensure alignment of program delivery and adherence to best-practices.

• Assists with the development and implementation of Tier One interventions for the organization.

• Represent Centerstone as a subject matter expert locally, nationally and internationally. 

• Leads data-driven quality measurement for SBS programs including outcomes, partner and client satisfaction and program fidelity.

• Participates in budgeting, forecasting, staffing and resource allocation discussions for SBS alongside market leadership teams.

• Works collaboratively with cross-functional teams including CQI, HR, Finance, IT and Operations to support program and organization success.

• Collaborates to ensure programs meet ethical and clinical standards in compliance with organizational and state accreditation requirements.

Knowledge, Skills, and Abilities:

• Effectively communicate via written, verbal, in person and virtual methods.

• Demonstrates high-level customer service skills and professional etiquette.

• Demonstrate knowledge and competency in school-based services best practices.

• Competency in SBS program development, implementation, evaluation and scaling.

• Ability to build strong relationships with school administrators, community stakeholders and interdisciplinary teams.

• Strong leadership, coaching and team-building skills.

• Ability to use data for decision-making, planning and quality improvement.

Experience and Education Qualifications:

• Master’s degree in Behavioral Science, Psychology, Social Work, or related field required

• Five years of related school-based services leadership experience required.

• Clinical licensure preferred (LPC, MCSW, LMFT, etc.)

Supervisory Requirements:

• Communicate the strategic direction of the organization and encourage participation by all team members.

• Provide leadership and guidance to all aspects of the department.

• Take an active role in monitoring the identification, development, and execution of strategic objectives.

• Involve, as appropriate, all team members to achieve goals.

• Effectively communicate to team members any changes and newsworthy events within the department or company.

• Handle difficult team member situations directly, using appropriate discretion and Human Resource advice to show respect for the individual

• Champion change and effectively manage the implementation of new ideas.

• Reinforces team approach throughout functions; support and solicit input from team members at all levels within the company.

Employment Requirements:

• Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check.

• Completion of New Hire Orientation at the beginning of employment.

• All training requirements including Relias at the beginning of employment and annually thereafter.

• Current driver’s license, acceptable driving record and current auto insurance.

Physical Requirements:

ADA Consideration - Sede