Senior Learning Experience Designer

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

We’re looking for a dynamic and creative designer to join our Learning Experience Design team and help us build amazing experiences and help employees in all Expedia Group divisions grow and improve their skills and knowledge every day.

Make an impact!

You’ll have experience working with complex business briefs, thinking laterally to solve problems and map current and future states of skills and techniques, whilst logically structuring and simplifying to build programs that are original, impactful and measurable. You will scope learning needs and have the vision to clarify objectives and identify solutions that employ engaging story forms helping employees acquire knowledge and skills, and change behaviors. You will build content and experiences that are compelling and help learners quickly and easily understand and internalize ideas, concepts, facts and information. Great stakeholder management, identifying and engaging subject matter experts, and working closely with your colleagues, seeking and giving meaningful feedback are among the qualities that we value.

In this role, you will:

• Define and execute training strategies that meet the needs of learners, stakeholders and business.

• Create learning content and experiences such as multimedia self-paced e-learning modules, instructor-led training sessions, audio and video content, one-pagers, presentation decks, etc.

• Conduct training needs and knowledge gap analysis in a performance consulting framework

• Design effective training solutions to address learning needs and close knowledge gaps for Expedia Group.

• Collaborate with colleagues and stakeholders to identify the expertise needed for each project, and coordinate efforts to meet business objectives and delivery deadlines.

• Produce engaging course content, learning activities and knowledge assessments to measure learners’ outcomes for instructor-led, online, virtual and blended modalities.

• Promote learning through self-study, practice, performance support, socialization and knowledge-sharing.

• Continually evaluate solutions for quality, business impact, and scalability.

• Leverage technology to improve learners’ access to knowledge and provide just in time learning.

• Participate in a community of learning professionals to share best practices and identify emerging learning needs.

Experience and Qualifications:

You tell powerful stories, are ambitious, creative, have a strong eye for detail and a professional approach to timelines and deadlines. You are highly collaborative and ideally proficient in authoring and asset building tools. Here are some of the things that you will bring to our team:

• 5+ years’ experience in a major corporate training environment working on learning design assignments across multiple teams or groups.

• Experience conducting training needs and knowledge gap analyses and selecting appropriate learning solutions to address them.

• Expertise in designing, developing, planning, implementing and assessing training.

• Experience developing a variety of learning modalities such as eLearning, performance support aids, online tutorials, gaming, and collaborative learning environments.

• Ability to collaborate with global stakeholders, subject matter experts, and their managers.

• Proven project management experience and the ability to prioritize, manage and complete concurrent projects with tight deadlines.

• Ability to communicate difficult concepts and processes using clear and simple language and visuals.

Preferred Qualifications:

• Master’s degree in instructional design, adult learning, or a related field.

• Industry certifications in instructional design, c