Dispute Resolution & Compliance Associate (Entry-Level)

IQ Data International, DBA Assurant Recovery Solutions is a wholly owned subsidiary of Assurant, a Fortune 500 company and a member of the S&P 500. We are an established leader in the Asset Recovery Industry where we service property managers across the U.S. exclusively.

As the Dispute Resolution & Compliance Associate you will assist in maintaining company compliance with applicable laws, regulations, and policies.

What makes us different?

• Benefits on day one of employment

• 401k match of 6%

• Generous paid time off and holidays

• Career growth potential

• 40 hours a week, Monday through Friday, 7:00 am to 4:00 pm PST

• This position pays $18 - $20 per hour, based on experience

What will be my duties and responsibilities in this job? 

• Assist with complaints that are received through the CFPB, Attorney General, Better Business Bureau, and other agencies.

• Support requests for credit deletion, and release of liability.

• Review, research, and respond to consumer disputes accurately and promptly.

• Email and telephone clients regarding investigation initiation, dispute resolution, or documentation requests.

• Process various credit reporting and audit reports.

• Batch documents and disputes to appropriate files.

• Process written disputes, including identity theft claims received from the consumer or their representative via electronic, EOSCAR, FAX, mail, and email.

Who we are looking for?

A dependable and professional person who writes clearly, researches carefully, manages deadline-driven work, protects accuracy, and can become productive independently in a remote queue-based environment.

What are the requirements needed for this position? 

• High School diploma or GED

• Strong prioritization and organization skills to handle multiple job responsibilities, competing priorities, and meet deadlines.

• Possess great written and verbal communication skills, along with strong attention to detail.

• This is a work-from-home opportunity; however, you must live in Washington, Idaho, Arizona, or Oregon.

What other skills/experience would be helpful to have? 

• Creating reports utilizing Excel