Why Patients Need You

Whether you are involved in the design and development of manufacturing processes for products or supporting maintenance and reliability, engineering is vital to making sure customers and patients have the medicines they need, when they need them. Working with our innovative engineering team, you'll help bring medicines to the world even faster by imagining what’s possible and taking action.

What You Will Achieve

Working with Pfizer’s dynamic engineering team, you will play a critical part in managing the maintenance and reliability engineering activities involving the redesign, maintenance, and repair of utilities systems, buildings, and production/non-production equipment.

As a Maintenance Supervisor you will be involved in leading work teams within your division, including the technical and financial resources of the team. Thanks to your technical skills, you will coach your direct reports on day-to-day activities. You will be relied on to solve complex problems within your area of expertise.

It is your hard work and focus that will make Pfizer ready to achieve new milestones and help patients across the globe.

How You Will Achieve It

The Supervisor has accountability for leading assigned Maintenance staff to achieve targets and deliver and improve Maintenance consistency, quality/compliance, cost standards and customer service.   Responsible for planning, organizing, staffing, performance assessment, salary recommendations, and employee counseling for a group of employees typically with similar technical responsibilities.  Ensures that work performed by the assigned staff is accurate, timely, efficient and compliant with corporate policies, plant SOPs, cGMP regulations, and FDA regulations.  Leads and participates in investigations and continuous improvement initiatives, applying tools like LEAN manufacturing and Six Sigma to improve quality, cost, and safety and/or cycle time.  Collaborates effectively with other functional SMEs to ensure production goals are met and investigations are expeditiously completed.   Has a basic understanding of cost structure, budgeting process and spending.  The ultimate goal of the supervisor is to optimize resources to maximize maintenance and ensure quality and safety standards.

Organizational Leadership 55%

• Act at all times in line with the Company values, particularly leadership, integrity and respect for people which incumbent must role model.
• Supervises assigned staff in daily maintenance operations, maintaining a high level of floor presence: accurately checking processes and tasks or setting-up, maintaining, and trouble-shooting.  Monitors and may perform daily maintenance operations and provide direction to staff as needed to maintain safe and cGMP compliant work environment.
• Coaches and counsels employees on a timely basis regarding performance (behavior, skills and attitude) to form a high performance team. 
• Identifies training needs of assigned staff and partners with the Trainers to ensure that needs are satisfied.
• Monitors documentation entries throughout the maintenance process to ensure timely closure.
• Ensures adequate information transfer to next shift.
• Actively evaluates future needs of equipment and employees (current and future planning).

Scheduling 10%

• Assigns daily schedule, updates schedule board and communicates daily schedule. Communicates production information with other shifts.
• Assists Maintenance teams with CMMS work and performs system transactions. Coordinates activities with the other departments. 
• Uses innovation and analytical tools to reduce lead times and optimize Maintenance planning and scheduling. 
• Monitors and communicates metrics.

Compliance & Quality 20%

• Ensures compliance with all government and company regulatory requirements.  Ensures application of cGMP compliance with respect to staff, shop floor and documentation.   Trains staff on necessary compliance and quality requirements.  
• Verifies documentation reconciliation and investigates all discrepancies immediately.  Prepares Management Investigation Reports (MIRs) regarding deviations in process tasks.
• Partners with the Quality and Operations personnel to investigate Manufacturing Incidents applying tools such as CAPA to eliminate root cause in investigating. 
• Participates in continuous improvement initiatives, applying tools like LEAN manufacturing and Six Sigma to improve quality, cost, and safety and cycle time. 
• Able to handle routine problems